Senior Worker - Private Rental Assistance Program

• Northern Melbourne Community Hub – Glenroy
• Full Time – 12 Month Maximum Term (Maternity Leave Cover)
• SCHADS – Level 6 $55.72 to $58.19 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role 

The Senior Worker – Private Rental Assistance Program (PRAP) is a key leadership role within VincentCare’s Northern Community Hub. Reporting to the Program Manager, this position is responsible for leading the day-to-day operations, practice supervision, and service delivery of the PRAP team.

The PRAP program provides holistic, flexible, and practical support to individuals and families who are experiencing or at risk of homelessness, helping them to either access or sustain safe and affordable private rental housing. This includes oversight of the PRAP brokerage program, private rental assistance, and the PRAP Plus support component.

The Senior Worker plays a critical role in ensuring high-quality, client-centred service delivery that aligns with trauma-informed and evidence-based practice. This position provides supervision, reflective practice, and operational support to staff, ensuring compliance with funding, reporting, and legislative requirements.

The role also contributes to VincentCare’s broader leadership team, supporting continuous improvement, stakeholder engagement, and the achievement of sustainable housing outcomes that reduce homelessness and housing insecurity across the Hume and Merri-bek regions.

Key Selection Criteria

• Proven experience in homelessness, housing, or related community services sectors.
• Demonstrated experience providing supervision, mentoring, or leadership to staff in achieving positive client outcomes.
• Strong understanding of issues impacting people experiencing or at risk of homelessness, including financial stress, family violence, and mental health.
• Experience applying trauma-informed, strengths-based, and client-centred practice frameworks.
• Knowledge of housing systems, the Residential Tenancies Act, and the broader service network.
• Experience managing competing priorities in a fast-paced, crisis-driven environment.
• Confident in managing conflict, supporting staff through complex cases, and navigating challenging behaviours.
• Strong leadership and team development skills with a collaborative and inclusive approach.
• Excellent interpersonal, communication, and stakeholder engagement skills.
• High level of resilience, adaptability, and problem-solving ability.
• Demonstrated capacity to plan, evaluate, and implement continuous service improvements.
• Competence in financial management, brokerage allocation, and data integrity oversight.
• Commitment to diversity, inclusion, and culturally safe practices, including for Aboriginal and Torres Strait Islander peoples, LGBTIQ+ communities, and people from culturally and linguistically diverse backgrounds.
• Tertiary qualification in Community Services, Social Work, Psychology, or a related field (essential).
• Current Victorian Driver’s Licence.

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Leave entitlements include cultural (ceremonial) leave.
• Potential for flexible work arrangements.
• VincentCare has a Reconciliation Action Plan   
• Career Development opportunities
• Employee Assistance Program
• We offer a workplace with a firm commitment to helping others.
• We are passionate about #SocialJustice.

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this role.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 30th October 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be made to Grace Hyde, Manager Engagement & Coordination on 0409 548 498.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.