Intensive Case Manager – Journey to Social Inclusion

• Northern Community Hub – Glenroy
• Full Time – Maximum Term 
• Maximum Term – 31/03/29
• SCHADS – Level 5 $51.00 to $53.31 per hour + Superannuation + NFP Salary Packaging 

About Vincentcare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

Little bit about the role

In this role, you’ll provide intensive, trauma-informed case management to a small caseload, supporting clients to secure and sustain safe, stable housing. You’ll work closely with individuals to build life skills, enhance wellbeing and promote social inclusion, using a strengths-based and culturally responsive approach.

You’ll operate in an outreach capacity, meeting clients in the community and maintaining strong, professional relationships through persistent and assertive engagement. Collaboration is key, you’ll work alongside ACCOs, local service providers and other stakeholders to deliver coordinated, holistic support. You’ll also monitor client progress and maintain accurate, timely records in line with program and reporting requirements.

Key Selection Criteria

• Minimum 3-year degree in social work, psychology, or a related field (or equivalent experience).
• Experience working with homelessness, mental health, AOD, or family violence support services.
• Strong understanding of case management, risk assessment, and trauma-informed practice.
• Excellent communication skills and ability to engage with diverse stakeholders.
• Cultural awareness and ability to provide culturally safe support, particularly for First Nations clients.

 Why work for us?  We offer

• Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
• Career Development opportunities
• Employee Assistance Program
• We offer a workplace with a firm commitment to helping others.
• We are passionate about #SocialJustice.

How to apply:

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you! Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 23rd January 2026 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries may be made to Emily Page, Manager - Journey to Social Inclusion (J2SI) on 0409 459 022.

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.