The Disability Trust

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Team Leader - Client Services

Job No: TDT2441
Location: Batemans Bay

Take the next step in your career as a Team Leader – Client Services, working full-time, Monday to Friday in Batemans Bay. We have two exciting opportunities to join our team, one within our Individualised Supports services and another within our Group Programs.

Drawing on your exceptional leadership experience, you will provide guidance to a team of well-established Disability Support Workers to ensure continuous improvement in the quality of supports provided for our clients and staff. Working closely with the Manager, you will assist with rostering in accordance with client support needs (and budget allocation), determine eligibility of clients and refer them to services as necessary, as well as ensure appropriate record-keeping for accountability and compliance.

Individualised Supports

Our Individualised Supports services focus on supporting participants with their shopping, medical appointments, community participation as well as personal care and assisting with meal preparation in a 1:1 capacity. As the Team Leader, you will effectively liaise with clients and their families to facilitate their access to 1:1 supports ensuring the smooth delivery of service in regard to staffing and NDIS Plans.

Group Programs

Our Group Programs focus on social engagement to drive skill development and personal growth for our participants through a range of activities including arts & crafts, sporting activities, cooking and social outings. You will be an energetic and dedicated team leader responsible for the day-to-day coordination of these diverse programs, ensuring the safety and wellbeing of staff and participants are at the forefront.

This base salary for each role is between $85,000 and $91,000 (plus superannuation) dependent upon relevant experience and qualification.

Why you’ll love us:

  • Access to generous salary packaging (including tax-free earnings of up to $15,900).
  • 5 week’s annual leave per annum (an extra week of rest and relaxation!).
  • Individual development opportunities to assist you in reaching your personal goals including options for traineeships and tertiary qualifications.
  • Access to our Employee Assistance Program for you and your family.
  • Options for flexible public holiday leave for events of cultural and/or religious significance.
  • An extra paid day off for your birthday to celebrate with family and friends.

We will value your:

  • Demonstrated leadership skills in developing high performing teams that foster The Disability Trust’s values.
  • Strong communication skills to effectively liaise with participants and their families, carers and other organisations regarding the provision of support to clients.
  • Coaching and mentoring frontline staff to deliver high quality services to our clients.
  • Sound administrative and computer skills to utilise various internal systems for client management, rostering, record-keeping and risk management.
  • Leading by example to ensure our policies and procedures are consistently being upheld whilst ensuring comprehension and compliance with privacy and confidentiality.

If you believe you have the skill set to excel in a Team Leader - Client Services role with The Disability Trust, we would love to hear from you. Apply below and attach your resume and cover letter outlining the specific role you believe would be the best match with your skills and interests and detailing how your experience and qualification match the above criteria. 

To discuss this opportunity and for any enquiries, please email our Manager Community Supports - Eurobodalla & Ulladulla via email KerrieAnne.Jenkins@disabilitytrust.org.au. (Note: please do not email your applications).

Applications close 5.00pm, Monday 26 May 2025. Suitable candidates may be contacted as applications are received.

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Privacy Acknowledgment

PRIVACY NOTICE 
Collection of your personal information: The information in The Disability Trust's application form is collected for the purpose of assessing an applicants suitability for employment with the Organisation. The information will not be disclosed to any third parties without prior consent from the applicant unless the Organisation is obliged or permitted by relevant laws to disclose the Information. 
Disclosure of your personal information: Information will be used for the purpose of the Disability Trust's recruitment processing. The applicant acknowledges that information sent over the internet travels over a public networks and may be seen by third parties. The applicant acknowledges that the Disability Trust accepts no responsibility in the event that this happens. 

Acknowledgement: 
I consent to the Organisation collecting, using and disclosing my personal information in accordance with the statement above. I confirm that all information submitted by me in this application is true and accurate. I understand that any false or misleading information I provide may result in my application being declined. 
Do you consent to the matters contained in the Privacy notice and make the acknowledgement set out above?


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