ERP Digital Business Improvements and BA Specialist

We are seeking an Enterprise Resource Planning (ERP) Digital Business Improvement and Business Analyst Specialist. Are you passionate about driving transformation and delivering significant process improvements? 

About the role:

• collaborate with stakeholders, subject matter experts, and end-users to deliver significant process improvements and achieve program objectives 
• work closely with our software vendor and internal teams to align our Technology One, One Council solution with our business requirements
• foster the development of innovative solutions 
• committed to driving positive change across our organisation

What's on offer:

• a base salary ranging from $50.41 per hour with competency-based increments up to $58.02 per hour, plus 11% super
• maximum-term - 4 years contract
• part-time position, 3 days per week (23.25 hours) - Tuesday/Wednesday/Thursday
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more)

We are seeking:

• significant experience in IT business systems improvements enabling projects in complex organisations
• business processes and procedures, with good organisational, time management, technical and problem-solving skills 
• ability to identify and demonstrate the benefits of business systems enhancements and improvements
• deliver projects applying Business Improvement tools in organisations with diversity of services
• excellent analytical, conceptual thinking and problem-solving skills

About us

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: 

Friday 17 May at 12 noon sharp (NSW time).  Late applications will not be permitted.

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE selection criteria fields into a separate Word document to work on over time, please find them listed below:

Essential:  

1. Significant experience in IT business systems improvements enabling projects in complex organisations, as part of the successful delivery of large, multi-year business transformation initiatives.
2. Strong knowledge of business systems improvement methodologies, processes and procedures, with good organisational, time management, technical and problem-solving skills.
3. Stakeholder engagement skills with demonstrated ability to identify and demonstrate the benefits of business systems enhancements and improvements, with the ability to analyse user requirements and participate in the improvements and enhancement of software applications.
4. Proven ability to effectively manage project resources to ensure key staff, stakeholders and vendors deliver the required IT-enabled business outcomes and improvements.
5. Demonstrated and proven ability to undertake and deliver projects applying Business Improvement tools in organisations with diversity of services, functions or products with reportable benefits.
6. Demonstrated stakeholder management and relationship building skills influencing improvement and innovative outcomes working individually across diverse teams and projects.
7. Significant experience with large-scale organisational change efforts and demonstrated capability developing business systems changes deliverables including impact statements, change management strategies, stakeholder analysis, and training needs requirements.
8. Excellent analytical, conceptual thinking and problem solving skills with demonstrated ability to drive the development of future business and data management innovations and improvement process models and ability to work under pressure and meet deadlines.
9. Ability to be innovative and think strategically and laterally, with proven delivery of innovative and creative solutions that provide positive business benefits.
10. Exceptional communication skills with the ability to communicate technical and non-technical concepts to a wide range of stakeholders, with the capability to inspire and support innovative thinking.
11. Strong interpersonal communication skills including oral and written, negotiation, collaboration and exceptional stakeholder management skills.
12. Experience driving collaboration to deliver target outcomes in support of business /organisational improvement.
13. Current Vehicle Licence – Car.

Desirable:

14. Local Government knowledge and working experience.
15. Experience in Cloud Corporate Applications and SaaS.
16. Experience in both Agile and Waterfall methodologies.

SK97188A

OFFICE USE ONLY