Head of Programming and Coaching

Dive into a rewarding leadership role where you’ll shape the future of aquatic programs across Council’s premier aquatic facilities. This dynamic position is responsible for delivering high-quality swimming lessons, coaching, and aqua aerobics programs, while leading a passionate team of aquatic professionals. You’ll ensure excellence in program delivery, staff supervision, and customer satisfaction by maintaining industry-best standards and practices. With a strong focus on mentoring, community engagement, and operational excellence, this role offers the chance to make a real impact while enjoying the variety of hands-on and strategic responsibilities—including after-hours support as part of an on-call roster. If you're ready to lead, inspire, and help your community thrive through aquatic wellness, this is the opportunity for you.

About the role:

• Lead and oversee the delivery of high-quality aquatic programs, including learn to swim, coaching, and aqua aerobics, across Council’s aquatic facilities.
• Supervise, mentor, and roster aquatic program staff to ensure consistent service quality and adherence to industry standards.
• Engage with the community, including class participants, parents, schools, and groups, to ensure programs meet evolving needs and expectations.
• Monitor and evaluate program performance and promotional activities to achieve community participation and financial targets.
• Support operational continuity by participating in an on-call roster and assisting with various duties as required by the Supervisor Aquatic Facilities.

What's on offer:

• a base salary ranging from $71,605 per annum with competency-based increments up to $75,231 per annum, plus 11.5% super
• 38 hours per week, based on a 7-day roster, including weekends.
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Relevant qualifications in sports coaching, fitness, or Swimming Australia coaching, with experience in developing and evaluating aquatic programs in a similar facility environment.
• Proven expertise in delivering aquatic programs such as learn to swim, coaching, and aqua aerobics within community aquatic centres.
• Strong leadership and team supervision skills, with a track record of achieving organisational goals through effective team management.
• Excellent administrative and technical skills, including report writing, cost management, and use of spreadsheets and point of sale systems.
• Current certifications including Pool Lifeguard, First Aid (HLTAID001 & HLTAID003), and a valid NSW Working with Children Check.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: 

Friday, 27 June 2025 at 12 noon sharp (NSW time).  Late applications will not be permitted.

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

 Immunisations:

This position is identified as at risk of contracting vaccine-preventable/manageable diseases and as a consequence impacted employees are strongly recommended to participate in Council’s workplace vaccination program. 

Working with children check (WWCC)

This position meet the criteria for child-related work, therefore a valid current Working with Children Clearance is required as part of our background screening.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

1. Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
2. Do you hold Certificate IV qualifications in sports coaching, fitness and/or Swimming Australia coaching development or an equivalent and related field and demonstrated experience in developing, coordinating, and evaluating programs in an Aquatic Centre environment.
3. If yes, please provide details of your qualifications and/or experience.
4. Do you currently hold the required certifications: a Pool Lifeguard Certificate, First Aid (HLTAID001 & HLTAID003), and a valid NSW Working with Children Check?
5. Can you describe your experience in developing, delivering, and evaluating aquatic programs such as learn to swim, coaching, or aqua aerobics?
6. Tell us about a time you successfully supervised or led a team. How did you ensure they met organisational or program goals?
7. What experience do you have with administrative tasks such as preparing reports or using software for cost management and point of sale operations?

SK97188A

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