Technical Assistant Water & Wastewater - Expression of Interest

Internal only - must be a Tweed Shire Council Employee

Eligibility

• Only Tweed Shire Council Employees are eligible to apply for this Expression of Interest.
• Spinifex Recruiting employees (labour hire staff), and apprentices/trainees are not eligible to apply.

Applications MUST be submitted via the Scout application form below, paper copies will not be accepted.

About the Role

The role provides technical, administrative, and customer service support within the Water Unit’s Business and Water Cycle Management section, including processing applications, coordinating new water meter connections, managing data entry, and supporting water and wastewater-related programs and inquiries. Responsibilities also include collecting and recording asset and performance data, assisting with management of backflow prevention, and providing customer responses across various channels. The position may involve occasional fieldwork, relief duties, and requires proficiency with Council’s business and information management systems.

What’s on offer:

• a base salary ranging from $62,124 per annum with competency-based increments up to $71,178 per annum, plus 12% super
• Fixed term contract until 5 February 2027
• 70 hour, 9 day fortnight
• training and development opportunities
• flexible work options for a healthy work/life balance

We are seeking:

• Completion of Year 12 or equivalent, with a Certificate III qualification in a relevant trade or administrative field.
• At least 1 years’ experience with Council’s corporate business systems, including Ci Property and Rating, Weave and ECM Records Management.
• Proficient in MS Office, especially Word and Excel, with strong skills in spreadsheet development and use.
• Excellent verbal and written communication, along with proven customer service abilities.
• Knowledge of Council water and sewerage functions, including water billing, water loss management, and liquid trade waste processes.

Where it's located:

This position in based in Tweed Heads, and can be directed to work from any Council work site.

Interviews may be held with candidates. 

Confidential enquiries can be directed to Elizabeth Seidl on 0408 781 761. 

Position closes: 

Friday 10 October at 12 noon sharp (NSW time). Late applications will not be permitted. 

Click here to view the Position Description

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 1 referee should ideally be your current and most recent supervisor.  Your referee is not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

You may wish to prepare your responses in a Word document. You can then COPY and PASTE your answers from Word into the below fields.

1. Why are you interested in working in Council’s Water and Wastewater Unit, and what excites you most about this particular opportunity? 
2. Do you have a level of literacy, numeracy and general education associated with Year 12 or equivalent education? Please provide details. 
3. Do you hold a Certificate III qualification or equivalent in a relevant trade or administrative field? Please provide details. 
4. Provide examples of your previous experience in using Council’s corporate business systems such as Ci Property and Rating, Weave and ECM Records Management.
5. In what ways have you developed and used spreadsheets or other MS Office tools to support your work? Provide examples. 
6. Can you share examples of how you have provided excellent customer service and communicated effectively in your past roles?
7. What experience or knowledge do you have with Council water and wastewater functions, such as water billing, backflow prevention, meter reading, and liquid trade waste management?

SK97188A