Communication and Engagement Lead

About the role:

As one of two Communication and Engagement Leads, you’ll guide a talented group of professionals delivering creative and strategic communication, engagement and event support campaigns that connect with our community and build Council’s reputation. You’ll develop business partner relationships and coordinate communication and engagement across the organisation, ensuring messages are clear, timely, and impactful. This role suits a proactive leader with sharp planning skills, excellent relationship management and a passion for meaningful communication and engagement.

This role is focused on responsibilities to support two of our four organisational divisions – Corporate Services and Sustainable Communities and Environment and works alongside another Communication and Engagement Lead who supports the Engineering and Planning and Regulation divisions.  The diverse responsibilities cover key functions of a corporate communication and engagement team including communications (external and internal), brand and marketing, community engagement, and event support and promotion.

What's on offer:

• a base salary ranging from $98,191 per annum with competency-based increments up to $113,007 per annum, plus 12% super
• 70 hour, 9 day fortnight
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Lead a skilled group of professionals delivering creative, high-impact communication and engagement across Council.
• Coordinate campaigns and schedules to ensure messaging is clear, timely, and aligned with strategic goals.
• Champion communication, community engagement, and event support by driving participation through well-planned initiatives and strong business partnerships.
• Use your political awareness and planning skills to manage priorities and build trusted relationships.
• Bring flexibility, creativity, and attention to detail—plus a readiness to occasionally work outside standard hours.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah, and can be directed to work from any Council work site.

Position closes: 

Friday 7 November 2025 at 12 noon sharp (NSW time).  Late applications will not be permitted.

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

1. Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
2. Can you share your experience leading a team in communication or community engagement, and how you supported their development and performance?
3. How have you coordinated workplans or schedules at an organisational level across different services to deliver successful campaigns or events?
4. Tell us about a communication, marketing, or engagement campaign you’ve developed—what made it effective, and how did you evaluate its success?
5. Tell us about an event you have delivered and its promotion – what was the outcome and how did you evaluate its success?
6. Describe how you create engaging content across different channels. How do you ensure your messaging is clear, impactful, and tailored to your audience?
7. How do you manage competing priorities and deadlines while maintaining strong business partner relationships and delivering high-quality work?
8. Please advise us of any qualifications and industry certifications (e.g: IAP2 certification) that would support this application.
9. Do you hold a current vehicle licence – Car

SK97188A

OFFICE USE ONLY