Communication and Engagement Business Partner

We have an exciting opportunity for multiple Communication and Engagement Business Partners to join our Destination, Communication and Customer Experience team.

Working in our high-performing Communication, Engagement and Media team and as a business partner with Council services, your role will be to inform, educate and engage the Tweed community and our workforce so they get the most out of Council programs and services.

We have opportunities available to flex your comms and engagement skills to support these business partners: corporate services (including internal comms, governance, finance, information technology and the Office of the General Manager); planning, business, and events; engineering/roads and infrastructure projects; inclusive and creative communities and parks and active spaces (including our Gallery, Museum, Aquatic Centres and more). Applicants can advise their preference below.

About the role:

Step into a role where every day is different, creative, and impactful.

This opportunity is ideal for a communication and engagement professional who thrives on variety, creativity and considers themselves a comms ‘all-rounder’. You’ll be at the centre of Council’s communication, marketing, engagement, and event efforts—working alongside a supportive, values-driven team of Communication and Engagement Business Partners and with Business Partners who need your expertise to solve their communication and engagement needs.

From delivering standout marcomms campaigns and supporting community engagement projects, to promoting events that bring people together, you’ll help ensure Council’s programs and services are seen, celebrated, and understood. Your work will connect our community with the council initiatives that are part of their everyday.

This is a hands-on role where you’ll collaborate across Council, embrace digital tools, champion plain language, and drive strong branding. If you’re passionate about storytelling, community connection, and creating content that truly resonates, this role offers the chance to make a real difference.

What's on offer:

• a base salary ranging from $84,316 per annum with competency-based increments up to $99,874 per annum, plus 12% super
• 70 hour, 9 day fortnight
• 2 permanent full-time positions, multiple max-term 12 month full-time positions with potential for extension or appointment subject to budget and performance. 
• training and development opportunities
• flexible work options for a healthy work/life balance
• generous employment conditions (we have too many to list - click here for more).

We are seeking:

• Proven experience in communication, marketing, or engagement roles where you’ve juggled diverse projects and delivered results.
• A natural storyteller and visual communicator who can craft clear, plain-language content across print, digital, social, and video channels.
• Hands-on skills in developing and delivering communication and engagement plans that connect communities and celebrate achievements.
• Creative flair for producing innovative campaigns and promotional solutions that are on-brand and cut through the noise.
• Confidence with digital tools and web technologies to create, publish, and evaluate impactful content.
• A collaborative team player and customer focus with flexibility to support events, engagement activities, and occasional out-of-hours commitments.

About us:

• Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
• The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.  
• Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles.  We provide workplace adjustments for people with disability, and access to flexible work options. 
• Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government. 

Where it's located:

This position is based in Murwillumbah and can be directed to work from any Council work site.

Position closes: 

Friday 16 January 2026 at 12:00 noon sharp (NSW time).  Late applications will not be permitted.

Recruitment Timeframe: 

• Applicants will be notified the outcome of their application by close of business Friday 23 January 2026.
• Shortlisted candidates will be interviewed on Friday 30 January 2026

Click here to view the Position Description 

TIPS for Addressing the Selection Criteria

Click here for more information on the Recruitment Process

Click here to view our Values

Pre-Employment Screening:

Tweed Shire Council conducts pre-employment assessments as part of its recruitment process. 

Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:

• Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
• Background screening - verifies that the information you have provided throughout the recruitment process is true and correct.  Click here for more information.

Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors.  Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.

How To Apply:

You must use your own email address, and not one used previously by another person that has applied for a position with council.

Once you start your online application, you cannot save and return to it later. 

1. Have your Resume document ready to go.
2. Fill out all questions below. Click 'Next'. 
3. You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
4. Review your application to confirm everything is correct. Click 'Confirm' to submit your application.

If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:

1. What motivates you to join Tweed Shire Council, and what excites you most about contributing to our communication, marketing, engagement, and event work?
2. Tell us about a time when you developed and delivered a communication and marketing campaign. How did you tailor your approach for different audiences, cut through the noise, and measure success?
3. Tell us about a time when you developed and delivered a community engagement project. How did you build trust, encourage participation, and ensure the community received timely and reliable information?
4. Describe an event you helped coordinate or support. What role did you play in logistics, promotion, and on‑the‑day delivery, and how did you collaborate to ensure the event achieved its objectives?
5. What types of content or publications have you created across print, digital, social, or video channels that really connected with audiences and aligned with brand standards? Please link to examples where possible.
6. How have you used your interpersonal skills to build relationships, influence outcomes, resolve challenges, and contribute to effective teamwork?

DESIRABLE:

1. Do you hold a degree or postgraduate qualifications in disciplines related to communications, marketing, journalism/public relations, community engagement or similar; or IAP2 certifications.
2. Tell us about your experience working in a full-service communication team in a government or large organisation environment.

EMPLOYMENT OPTIONS: Please advise the panel what opportunities you wish to be considered for – select one option only:

• PERMANENT FULL TIME ONLY
• MAX TERM FULL TIME ONLY
• BOTH PERMANENT AND MAX TERM OPPORTUNITIES

SK97188A

OFFICE USE ONLY