Administrative Officer
Job No:
TSC1687
Location:
Murwillumbah
Play a key role in supporting the Destination, Communication and Customer Experience team, providing high‑level administrative and executive assistance to the Manager and teams within the unit. You’ll help drive efficiency by managing core systems and processes that support the unit’s success. As a friendly and helpful member of the team, you will provide administrative support for the functions of communications, engagement and media; customer experience; economy, business and destination; and the Northern Rivers Rail Trail.
About the role:
- Be a key support to the Manager and team, keeping the Destination Communication and Customer Experience unit running smoothly and efficiently.
- Drive meeting coordination and secretariat support, including agendas, minutes, and committee logistics.
- Take ownership of purchase orders, invoicing, records, and corporate templates to support seamless operations.
- Manage the communications storeroom, stock, equipment bookings, and sourcing of catering, merchandise, and print.
- Deliver standout customer service by handling enquiries, coordinating event logistics, and managing busy phone and inbox communication.
What's on offer:
- Full-time, permanent
- a base salary ranging from $62,124 per annum with competency-based increments up to $71,178 per annum, plus 12% super
- 70 hour, 9 day fortnight
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list - click here for more).
We are seeking:
- Certificate level qualification in related field or relevant demonstrated experience relating to the role.
- Highly organised with proven administrative expertise, including reception duties, phone handling, and accurate file and records management.
- Tech‑savvy with advanced Microsoft Office skills, particularly in Word, creating and maintaining professional templates and formatted documents.
- Exceptionally well‑organised, able to juggle multiple tasks, manage competing priorities, and consistently meet deadlines.
- Reliable and flexible, holding a current driver’s licence and able to support operational needs as required.
About us:
- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
- Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government.
Where it's located:
This position is based in Murwillumbah, and can be directed to work from any Council work site.
Position closes:
Friday 17 April at 12 noon sharp (NSW time). Late applications will not be permitted.
Key Date:
Interviews to be held on Thursday 7 May
Click here to view the Position Description
TIPS for Addressing the Selection Criteria
Click here for more information on the Recruitment Process
Pre-Employment Screening:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.
Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:
- Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information.
Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors. Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.
How To Apply:
You must use your own email address, and not one used previously by another person that has applied for a position with council.
Once you start your online application, you cannot save and return to it later.
- Have your Resume document ready to go.
- Fill out all questions below. Click 'Next'.
- You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
- Review your application to confirm everything is correct. Click 'Confirm' to submit your application.
If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:
Selection Criteria:
- Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
- Do you hold a certificate level qualification in business administration, customer service, an equivalent and related field or relevant demonstrated experience relevant to the role. Please provide details.
- Tell us about your experience providing general administrative support, including reception or telephone duties, and managing files and records.
- Outline your computer skills, particularly your experience using the Microsoft Office Suite and creating professional documents or templates in Microsoft Word.
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Describe how you manage your time and organise your work when handling multiple tasks, competing priorities, and tight deadlines.
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Describe how you have supported varied work demands in previous roles.
- Do you hold a current driver license?
SK97188A
OFFICE USE ONLY
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