Business Systems Analyst - Property & Rating
Job No:
TSC1778
Location:
Murwillumbah
Help drive digital transformation across Council. In this pivotal role, you'll bridge the gap between technology and business, leading system improvements, optimising critical applications, and delivering innovative solutions that enhance services for our community.
About the role:
- Lead the management, optimisation and continuous improvement of Council's Property and Rating systems and other associated critical business applications.
- Partner with stakeholders across Council to analyse business needs, improve processes and deliver innovative technology solutions.
- Assist with managing and delivering complex, organisation-wide technology projects that drive efficiency, business improvement and service excellence.
- Act as the key liaison between users and software vendors, overseeing system enhancements, upgrades, issue resolution and application performance.
- Champion change and digital transformation initiatives, supporting the successful adoption of new systems and ways of working.
- Provide expert advice on business systems, while maintaining strong stakeholder relationships and ensuring the highest standards of integrity, confidentiality and governance.
What's on offer:
- a base salary ranging from $102,118 per annum with competency-based increments up to $117,528 per annum, plus 12% super
- A maximum-term contract up to 36 months, with potential for extension or permanency (subject to performance, funding and operational needs)
- 70-hour, 9 day fortnight
- training and development opportunities
- flexible work options for a healthy work/life balance
- generous employment conditions (we have too many to list - click here for more).
We are seeking:
- A qualified Information Technology professional with a degree in IT, Computer Science or a related discipline, or extensive experience supporting and administering enterprise business systems.
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Strong experience providing technical and business support for corporate applications, with the ability to analyse requirements, resolve issues and drive continuous system improvement.
- Demonstrated experience in business analysis and information technology within large, complex organisations.
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Experience in project management, data analysis and reporting, with the ability to develop operational processes, policies and governance frameworks that support business improvement initiatives.
About us:
- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non-traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
- Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government.
Where it's located:
This position is based in Murwillumbah and can be directed to work from any Council work site.
Position closes:
Friday 25 September 2026 at 12 noon sharp (NSW time). Late applications will not be permitted.
Click here to view the Position Description
TIPS for Addressing the Selection Criteria
Click here for more information on the Recruitment Process
Pre-Employment Screening:
Tweed Shire Council conducts pre-employment assessments as part of its recruitment process.
Job offers are not made until screening has been completed. Tweed Shire Council uses third-party providers to undertake:
- Pre-employment medical – some roles require a functional (physical) assessment, and all positions are subject to drug and alcohol screening (a positive test result means the recruitment process ends and your application will not be considered).
- Background screening - verifies that the information you have provided throughout the recruitment process is true and correct. Click here for more information.
Reference Checks are undertaken by the panel. Your 2 referees should ideally be your current and most recent supervisors. Your referees are not contacted unless you’ve been interviewed and are a preferred candidate.
How To Apply:
You must use your own email address, and not one used previously by another person that has applied for a position with council.
Once you start your online application, you cannot save and return to it later.
- Have your Resume document ready to go.
- Fill out all questions below. Click 'Next'.
- You'll then be prompted to attach your resume and other documents (if applicable). Click 'Next'.
- Review your application to confirm everything is correct. Click 'Confirm' to submit your application.
If you'd like to COPY and PASTE question fields into a separate Word document to work on over time, please find them listed below:
Selection Criteria:
- Why are you interested in working at Tweed Shire Council, and what excites you most about this particular opportunity?
- Do you hold a degree in Information Technology, Computer Science or a related discipline, or have extensive experience supporting and administering enterprise business systems? Please provide details of your qualifications and experience.
- Please describe your experience providing technical and business support for corporate applications, including analysing requirements, resolving issues and implementing system improvements.
- Please outline your experience in business analysis and information technology within large and complex organisations. Include examples of projects or initiatives you have supported.
- Please tell us about your experience in project management, data analysis and reporting, including the development of operational processes, policies and governance frameworks that support business improvement outcomes.
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Please describe how you build effective working relationships with technical and non-technical stakeholders, including any experience providing training, advice or support. In your response, outline how you manage competing priorities and deadlines while delivering successful outcomes.
Desirable:
- Do you have experience with Technology One ERP OneCouncil solution.
- please outline your experience with Microsoft SharePoint Online and Microsoft Power Suite.
OFFICE USE ONLY
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