Domestic & Family Violence Counsellor

Job No: TST10356
Location: Vancouver

Women’s Safety Services SA (WSSSA) is a leading provider of support services for women and children experiencing domestic & family violence. Our organisation shares a vision for a society where women and their children live safely and thrive in communities free from all forms of violence. Our staff have passion, courage, and resilience that nurture and support life-changing outcomes for clients.

 

THE ROLE
Our Domestic Violence Crisis Line (DVCL) is a fast paced busy and intensive telephone service, providing a 24/7 crisis responses to women and their children experiencing Domestic & Family Violence.

  • The DVCL requires, Domestic & Family Violence Counsellors who are available to work flexibly across a 24/7 shift roster. 
  • Use your knowledge and understanding of domestic and family violence to provide information, referrals, and support to callers experiencing domestic and family violence.
  • Our Specialists triage, conduct risk assessments and provide immediate crisis responses to manage caller safety.

 

ABOUT YOU
To succeed in this exciting and demanding role you will need:

  • Qualifications in Social Work, Community Services, and/or commensurate experience with the position
  • Experience providing crisis intervention in a domestic violence or related setting;
  • Understanding of risk assessments and safety management strategies;
  • Strong interpersonal skills, & initiative to problem solve and initiate planned responses;
  • The ability to do shift work to a 24/7 roster, including day, afternoon, night and weekend shifts
  • A capacity to work under pressure, and at times autonomously
  • A current drivers licence, and be eligible for, or hold a DHS Working with Children Check and National Police Clearance;
  • Able to provide evidence of either being fully vaccinated in line with TGA guidelines or hold a valid medical exemption authorised by the Chief Public Officer

 

WHY CHOOSE WOMEN’S SAFETY SERVICES SA?

We are proud to offer the following benefits to our valued staff:

  • Generous above award Enterprise Agreement entitlements: Including • 5 Wellbeing days • On-Call leave • 6 weeks paid parental leave • Paid Domestic & Family Violence Leave • Paid Pandemic leave • First Nations Ceremonial, and Cultural leave
  • Salary Packaging Options: up to $15,900 tax free and other incentives available
  • Commitment to work life balance: flexible hours/ ways of working
  • Career Development Opportunities: promotion opportunities, on the job and in-house training.
  • Women’s led organisation: client-centered, strengths based, diverse, trauma-informed, supportive and responsive
  • Specialist Trauma-informed Employee Assistance Program

 

HOW TO APPLY

A full position description can be found HERE

 

WSSSA is an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.

 

Apply Now

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Our Objectives

Embed the voices of women and their children at all levels of WSSSA’s organisation and services

Acknowledge, respect and reflect the diversity of women and their children

Build and support a sustainable workforce

Develop and strengthen intentional and effective networks and partnerships

Strengthen WSSSA sustainability through improved governance, structure and systems