Workplace Front of House Coordinator | EY Sydney

Workplace Front of House Coordinator - Sydney

Exceptional Career opportunities based with EY Sydney

High Paced Large Scale Premium Environment in the Sydney CBD

Join a Team that delivers Market Leading Corporate Workplace Services & Hospitality Experiences

Are you ready for your next challenge?

We are passionate about delivering market-leading experiences for our clients and have an exciting opportunity for a Workplace Front of House Coordinator to join our team. In this role, you will be primarily responsible for providing exceptional front-of-house services and supporting the broader Workplace Services team to uphold outstanding presentation and operational standards across Ernst & Young (EY) tenancies in Sydney.

This role goes beyond delivering the basics — it requires someone who thrives in a team environment while effectively managing competing priorities. We are seeking a team member with an energetic and proactive approach, who is equally comfortable working autonomously. If you are committed to delivering exceptional service, possess strong customer service skills, and can build positive relationships with a wide range of stakeholders, we would love to hear from you.

About the Role – Key Responsibilities

• Engage regularly with the workplace supervisor/manager to effectively manage competing priorities.
• Deliver outstanding front-of-house services at the OneService Hub, a central support stream for EY staff. Act as both an enquiry taker and resolution finder to drive service excellence.
• Support workplace technology, events, and initiatives aimed at enhancing employee experience and engagement, collaborating closely with internal and external stakeholders to achieve successful outcomes.
• Assist in the delivery of workplace services by administering tools and systems that optimize building operations and workplace performance.
• Play an active role in Welcome to EY onboarding sessions and workplace induction programs for new hires, helping create a positive first impression.
• Support operational and health & safety compliance. Conducting floor inspections to assess presentation and functionality, and promptly reporting any issues through the onsite maintenance portal.

About you – Desired Skills and Experience

Here’s our ‘wish list’ but don’t worry if you don’t tick all the boxes. We’re interested in your strengths, what you want to learn, and how far you want to go.

• Previous experience in workplace services, front-of-house operations, or facilities coordination is advantageous
• Ability to work well within team environments. Takes an active role to build relationships with team members.
• Microsoft Office Suite Skills– Word, Excel, Outlook, OneNote, SharePoint.
• Strong organisational skills with an eye for detail.
• Strong communication and interpersonal skills. Be client experience oriented and strive for excellence in each interaction.
• Be innovative and seek continuous improvement

About us - Benefits we offer and our Culture

• We’re passionate about our people and we offer a supportive, positive and inclusive work environment.
• The chance to work within a leading global professional services organisation at an amazing location within Sydney CBD.
• We offer a full suite of career development and cross training opportunities.
• We reward our people for high performance.
• Employee dining discounts - up to 50%.
• Refer a friend program, with bonus’s.

If you are passionate about the delivery of excellent client service, have the necessary previous experience in a similar role, regardless of whether it was in the corporate arena and would like to join our team, apply now!