Group Support Officer

The Opportunity

Uralla Shire Council is seeking a collaborative and service-oriented Group Support Officer to join our Corporate Services team. Reporting to the Group Manager Corporate Services, this vital role supports internal teams and contributes to the smooth functioning of Council operations by providing high-level administrative assistance, coordinating meetings and events, and facilitating strategic initiatives.

You’ll work closely with staff and stakeholders to deliver efficient, respectful, and responsive service that reflects Council’s commitment to unity, safety, and delivering meaningful outcomes for the Uralla community. From managing committee secretariat duties to supporting civic functions and customer enquiries, your contribution will help strengthen Council’s service delivery and foster positive community impact.

To view a detailed list of responsibilities, please review the Position Description - Group Support Officer. 

Candidate profile

The ideal candidate will hold a Certificate III in Business Administration or have equivalent experience in administration and/or customer services. Experience working within the NSW Local Government industry would be highly regarded.

They will have a high level of quality customer service, attention to detail, strong written and verbal communication skills, and the ability to work under pressure. Advanced word processing skills and knowledge across a range of software applications including desktop publishing, spreadsheets and database software is essential.

What We Offer You

Uralla Shire Council offers a full-time position classified under Band 2 Level 2 of the Local Government (State) Award 2023, with access to professional development, a collaborative and inclusive team culture, and the opportunity to contribute to essential community services. You’ll be part of an organisation that values integrity, accountability, and service excellence, and supports your growth through ongoing training and development.

In return for your hard work and dedication, Council is offering a commencing weekly rate of $1,349.60.

Additionally, you will have access to a range of benefits and great conditions including:

• Flexible working arrangements including working a 9 day, 70 hour fortnight.
• Access to our Employee Assistance Program
• Annual legislated Award Increases
• Long service leave after 5 years' continuous service (with the ability to transfer sick and long service leave entitlements to other NSW Councils!)
• Employee Recognition Program

About Uralla Shire Council

Uralla Shire Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

Council recognises the unique skills and attributes demonstrated by service personnel in their service to our country and applications from ex-service personnel are welcome. The Local Government Rank to Grade Guide was developed to help both hiring managers and veterans understand how ADF skills and experience align with public sector jobs. You can use this guide as a tool to help you identify where your skills and qualifications align you to. For further information, and to access this guide, please click Here.

For further information about our Council, please review the Prospective Candidate Information Brochure

  How to Apply:

1. Please read up on our recruitment process by clicking Here
2. Please complete your application below.
3. On the following page you will have the opportunity to attach your resume and any supporting documentation.
4. We recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you're ready.
5. Once you have submitted your application, you should receive email acknowledgement that it has been received. If you do not receive this acknowledgement, please check your junk or spam boxes and contact hr@uralla.nsw.gov.au
6. Shortlisted applicants will be contacted via email.

 Applications that do not address the selection criteria will not be considered.