We have an exciting opportunity for a motivated and customer-focused IT professional to join our team as an IT Support Officer.
In this role, you will be responsible for managing Council's IT Support Desk and providing specialist technical support, advice and problem-solving expertise to staff across the organisation. You will play an important role in ensuring Council's technology systems, infrastructure and user environments operate effectively, securely and efficiently.
Working across a diverse range of technologies, you will support hardware, software, networks and communications infrastructure, coordinate external service providers, manage user accounts and access, and contribute to the delivery of ICT projects and strategic initiatives. This position offers variety, responsibility and the opportunity to make a meaningful contribution to the delivery of services across the organisation.
To view a detailed list of responsibilities, please review the Position Description.
Our ideal candidate will hold qualifications in Information Technology or a related field, or possess equivalent industry experience in a business environment.
We are seeking someone who can build productive relationships with internal stakeholders and external support providers, communicate technical information clearly, and manage competing priorities in a responsive and professional manner. Experience working within a diverse organisation across multiple locations, along with project coordination skills and a commitment to continuous improvement, will be highly regarded
This is a fantastic opportunity with a thriving Council in the heart of the New England region of NSW. Leave the city hassles behind and enjoy the benefits of a genuine tree-change lifestyle, outstanding work-life balance and a supportive regional community.
With a broad range of Council services and technologies to support, you'll enjoy variety in your work and the opportunity to develop your technical skills across multiple systems, applications and infrastructure environments.
You'll be joining a collaborative team that values service, integrity, innovation and continuous improvement, where your contributions will make a real difference to staff and the wider community.
In return for your hard work and dedication, Council is offering a competitive remuneration package commencing at $70,179.20 (commensurate with qualifications and experience).
You will also have access to a range of benefits and great conditions including:
Uralla Shire Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.
Council recognises the unique skills and attributes demonstrated by service personnel in their service to our country and applications from ex-service personnel are welcome. All applicants who are veterans will be provided with specific feedback on their application if they are unsuccessful. The Local Government Rank to Grade Guide was developed to help both hiring managers and veterans understand how ADF skills and experience align with public sector jobs. You can use this guide as a tool to help you identify where your skills and qualifications align you to. For further information, and to access this guide, please click Here.
For further information about our Council, please review the Uralla Shire Council Candidate Brochure.
Applications that do not address the selection criteria will not be considered - Noting that you also must hold relevant qualifications for the position.
