Senior Case Manager - Family Services

Job No: VAC1844
Location: Frankston

  • Position: Permanent, Full Time
  • Salary:  $93,858 - $$ 95,875 plus superannuation and salary package 
  • Location: Frankston

The Organisation

The Victorian Aboriginal Child Care Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of it’s kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people, and all people are welcome at VACCA.

About the role

The role will work closely with the parent/carer, family unit, key partners, and stakeholders to provide an integrated response to provide a family support service to Aboriginal children and families to address the identified support needs of the children and families.

The Case Manager will empower families to share their story their way through the implementation of culturally appropriate and trauma informed engagement, information gathering, planning processes and ensure the active involvement of families in decision making at each phase towards self-determination.

About you

  • Commitment to and understanding of the values that underpin VACCA’ vision and purpose
  • A minimum of 4 years work experience in relevant industry. 
  • Qualifications in relevant diploma, degree, or equivalent such as Social Work or Community Services field. 
  • Demonstrated experience in working and engaging with Aboriginal families and children.
  • Demonstrated experience and good knowledge of the Family Violence and Child Protection sectors  
  • Ability to effectively engage and support families on agreed goals and tasks in a timely manner using strengths-based, culturally appropriate and trauma informed approaches. 
  • Demonstrated ability to complete comprehensive assessments to determine needs for families and able to formulate interventions to respond to the needs. 
  • Requirement: Current COVID-19 vaccination, a Working with Children’s Check for a paid employee (or willingness to obtain) and a valid Victorian Drivers Licence

What VACCA can offer you

  • A supportive environment that includes comprehensive induction
  • Parking Spot 
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available in this program 

We strongly encourage Aboriginal and Torres Strait Islanders people to apply 

All applications must include your cover letter, current resume, and a document addressing the Key Selection Criteria, which can be found in the position description. Please click here to view the Position Description.

Application closes by 22/04/2024

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

Apply Now

Privacy Acknowledgment

Victorian Aboriginal Child Care Agency is collecting personal information from you as part of the recruitment and selection process. Victorian Aboriginal Child Care Agency recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.


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