Team Leader - Accommodation

Job No: VIN1997

Location: Surry Hills

Employment Status: Maximum term until end July 2021, full-time

No. of Vacancies: 1

Closing Date: 8 Sep 2020 AEST

• Maximum term until end July 2021, full-time 
• Based in Surry Hills, NSW
• SCHCADS Award, Level 5, rates range from $40.87 to $42.86 per hour depending on qualifications and experience

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hand up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

Directorate overview

This position is in the Vinnies Services directorate and is part of the Homelessness and Housing Team that is responsible for state-wide management of excellent homelessness and housing services.

The Role 

The Team Leader will lead the Accommodation team in Vincentian House, a crisis accommodation and case management service for families and women who are experiencing homelessness or are at immediate risk of homelessness.  The Accommodation team comprising of Support Workers work alongside the Case Management team, and in partnership with specialised services, together they provide dedicated support to people who access their services.

The Team Leader is responsible for:

• providing effective leadership, supporting members in their professional development
• preparing rosters to cover all shifts that need to be filled
• facilitating hand over meetings and coordinating distribution of weekly workload
• coordinating the delivery of all onsite accommodation services, including: room allocation, resident orientation, unit inspections, laundry supply, monitoring stock e.g. linen, food, kitchen supplies etc; entry and exit inventories/condition reports and other service reporting required
• being available to be on call roster to assist with issues relating to clients, staff, facilities or other after hours matters that may arise
• ensuring that Work Health and Safety practices are complied with at all times.

 This role will report to the Accommodation Manager, Vincentian House.  The full list of accountabilities and responsibilities are in the position description.

To be successful in this role, you will need: 

• Minimum TAFE Certificate IV or relevant work experience, or currently undertaking tertiary study, in welfare or related field.
• Demonstrated Customer Service skills.
• Demonstrated ability in supervision and coordinating site management.
• Sound knowledge of Work Health and Safety Act 2011 and workplace application.
• Highly developed written and oral communication skills.
• Demonstrated high level organisational, time management and collaborative skills.
• Experience working with challenging and diverse client groups with the ability to use sound judgement and act appropriately in crisis and emergency situations.
• Sound administrative and computer skills.

Come and join our team!

We believe our employees are key to our success and in return we offer:

• Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 
• Generous salary packaging benefits to employees where a portion of take-home pay is tax-free. 
• In addition to excellent learning and development opportunities, as a large purpose driven organisation we provide potential to grow your career across a range of teams and services.
• Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.

If you have questions about this role, please email to Susan Chillingworth (Acting Accommodation Manager, Metro Region) on susan.chillingworth@vinnies.org.au, quoting Team Leader, Accommodation Vincentian House/VIN1997.

Please click here for Information on how to apply.

 Applications close at 11:00 pm on 8 September 2020

Please submit your application online, attach your Resume and your responses to the 'Role-specific criteria' outlined in the attached Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.