Case Worker - Matthew Talbot Homeless Service Newcastle

Job No: VIN2257
Location: Newcastle

  • Two positions: 1x maximum term contract to March 2022; 1x maximum term contract to June 2024; full-time
  • Based in Newcastle, NSW; may involve travel to meet client needs
  • Current NSW Driver Licence is required
  • SCHCADS Award, Level 4, rates range from $36.62 to $39.52 per hour depending on qualifications and experience

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hand up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.


Service overview

This role is part of the Matthew Talbot Homeless Service Newcastle team that provides support to homeless men and men with children across the Newcastle and Lake Macquarie Local Government Areas. They do this through undertaking assertive outreach which includes visiting parks, streets, services and homes.

The Role 

The Case Worker will provide case work support to people accessing services at MTHS Newcastle.  The role is responsible for:

  • conducting initial intakes and assessments to identify primary needs of the client
  • work closely with the clients in developing case plans that include ongoing support, review and follow up to ensure case plan goals are achieved
  • referral of clients to appropriate external services, life skills and educational programs; provide other support resources as needed 
  • maintain client records and case notes.

 This role will report to the Manager - Matthew Talbot Homeless Service.  Please click here for a copy of the position description.

To be successful in this role, you will need: 

  • Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare or related field.
  • Previous experience providing support to marginalised and vulnerable people support to homeless persons.
  • Demonstrated knowledge of issues relating to homelessness including but not limited to family breakdown, mental illness, drug, alcohol and gambling addictions.
  • Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers.
  • Excellent written and oral communication skills.
  • Sound computer skills.
  • Ability to work independently and as part of a team.
  • Awareness and understanding of the Work Health and Safety legislation and a commitment to promoting safe work practices.
  • Ability to use sound judgement and act appropriately in crisis and emergency situations.
  • NSW driver licence.

Come and join our team!

We believe our employees are key to our success and in return we offer:

  • Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 
  • Generous salary packaging benefits to employees where a portion of take-home pay is tax-free. 
  • In addition to excellent learning and development opportunities, as a large purpose driven organisation we provide potential to grow your career across a range of teams and services.
  • Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.

If you have questions about this role, please email to Ryan Pryor (Team Leader) on quoting: Case Worker - MTHS Newcastle/VIN2257.

Please click here for Information on how to apply.

 Applications close at 11:00 pm on 8 April 2021

Please submit your application online, attach your Resume and your responses to the 'Role-specific criteria' outlined in the attached Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.



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