Return to Work Coordinator

Job No: VIN2261
Location: Lewisham; flexible to work within any of the Society’s main metropolitan or regional offices across NSW.


  • Be part of the newly formed Vinnies Safe Works Team.  We are looking for a strategic thinker to enhance our Recovery at Work framework and achieve positive outcomes for our people.
  • Competitive salary plus Super, and generous salary packaging benefits

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hand up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.



About The Role

The Return to Work Coordinator is responsible for ensuring compliance with relevant legislations across all services within NSW, and will focus on Worker's Insurance Claim management and implementing the Society's Return to Work Program.  The ideal person in this role would be someone who has strong RTW experience within a large and complex environment, plus proven case management skills.  Working experience with the Loss Prevention and Recovery Model of workers insurance would also be very advantageous.

Key responsibilities include:

  • supporting workers to safely and sustainably recover at work, this includes developing a worker's recover at work plan
  • supporting redeployment of workers into suitable work when they cannot return to their pre-injury duties
  • utilising internal and external tools and partnerships to facilitate workers compensation claims for employees and volunteers
  • supporting the Manager, Safety and Emergency during workers compensation claim and service review
  • promoting good work practices and contributing to the improvement of WHS policies and systems.

This role reports to the Manager, Safety and Emergency Management.  Please click the Position Description to view the full list of accountabilities and responsibilities.

To be successful in this role, you will need:

  • Have the requisite training, skills and experience to perform the role of a Return to Work coordinator as mandated by the State Insurance Regulatory Authority.
  • Sound knowledge of Workplace Health and Safety and Workers Compensation legislation, Regulations and Australian Standards.
  • Experience working with employees returning to work after workers compensation claims, motor accident claims or a non-compensable injury.
  • Demonstrated experience in injury management and return to work programs.
  • Excellent interpersonal and relationship management skills, with a proven ability to collaborate effectively with internal and external stakeholders, including at the senior executive level.
  • Excellent communication, negotiation and conflict resolutions skills.
  • Ability to travel to Society workplaces across NSW if required.

Come and join our team!

We believe our employees are key to our success and in return we offer:

  • Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 
  • Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
  • In addition to excellent learning and development opportunities, as a large purpose driven organisation we provide potential to grow your career across a range of teams and services.
  • Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.

If you have questions about this role, please email Darren Stevenson (Manager, Safety and Emergency Management) on, quoting:  Return to Work Coordinator/VIN2261.

Please click here for Information on how to apply.

 Applications close at 11 pm on 14 April 2021

Please submit your application online, attach your Resume and a cover letter with your responses to the role-specific criteria outlined in Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

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