Senior CRM Developer
Job No:
VIN2726
Location:
Lewisham
- Vinnies is looking for an ambitious and passionate Dynamics CRM Developer to deliver a pipeline of continuous improvements in our Corporate Services directorate.
-
Senior role moving into a leadership position to participate in the delivery and support of applications and integration services.
- Provide expert consultation, advice and quality application development services and application support.
- Not-for-profit salary packaging benefits, where a portion of your income is tax-free
The St Vincent de Paul Society is a leading provider of community support services, whose mission is to shape a more just and compassionate society.
The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.
Your new role:
The Senior Dynamics CRM Developer will develop and operate the Dynamics Platform, including its availability, architecture, security, operational and development team. Will manage associated costs and budget, levels of technical debt, disaster recovery, backups and its strategic roadmap.
Your responsibilities:
- Architect and build Dynamics CRM solutions fully compliant with customer business processes.
- Mentoring and supporting CRM Developers for higher levels of proficiency.
- Unit testing and system testing to ensure changes have been made in accordance with the business requirements.
- Integrating Dynamics CRM solution with other systems like Portals, Mobile apps, ERP, Intranet, etc. using standards-based web-services.
- Recording and managing technical debt together with the Dynamics Platform Manager.
- Building strong, profitable, enduring and positive relationships with internal customers, assisting them with using our services, mentoring them through the relevant processes.
- Providing high-level specialised technical support and consultation to both business and Technology Services management.
- Ensuring support tickets escalated by the Service Desk are closed within SLAs.
To be successful, you will need:
- Relevant tertiary qualification/s in Information Technology or equivalent.
- Microsoft Dynamics 365 development experience (CRM development experience preferable).
- 8 years’ experience in developing and customising solutions for MS Dynamics CRM which includes but not limited to developing plugins, custom workflow steps, JavaScript and HTML web resources.
- Strong functional knowledge of Dynamics 365 Customer Engagement.
- Experience in building and configuring portals using Dynamics 365 portals.
- Experience in building applications using PowerApps.
- Experience in building flows using Power Automate.
- Experience with source control management systems.
- Experience working with an Agile product development team.
- Experience with developing SQL-based and fetch-based reports.
- Experience with integrating Dynamics CRM with other systems such as portals and ERP systems.
- Experience working in a membership-based organisation to support and empower members and volunteers.
If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the Position Description. Information on how to apply.
If you have questions about this role, please email Nikeeta Britton on nikeeta.britton@vinnies.org.au, quoting: Senior CRM Developer / VIN2726
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check.
St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.
St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.