Assertive Outreach Case Worker

The Role: 

Vital role providing Assertive Outreach Case Work support to people experiencing homelessness. The support you provide will be crucial in helping people stabilise and sustain their accommodation. This includes Assertive Outreach street patrols which will occur outside of regular working hours.

Your responsibilities:

• Case manage persons who are accommodated to ensure their accommodation remains stable.
• Providing Assertive Outreach street patrols outside of regular working hours. 
• Undertake home visits with clients located in temporary, transitional or permanent accommodation.
• Create collaborative partnerships with other key stakeholders and services.
• Offer client support at all times with a respectful, non-judgmental and inclusive attitude and manner, upholding and respecting the rights of clients at all times while maintaining client confidentiality.
• Develop case plans with the clients, provide ongoing support to achieve the case plan and monitor, review and follow up the case plan.
• Attend to the primary needs of clients and maintain client records/case notes, both electronic and handwritten.
• Meeting service targets as required by the manager, Society and/or external agencies.

This role will report to the Manager Homelessness and Housing.

To be successful, you will need: 

• Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare or related field
• Previous experience providing support to marginalised and vulnerable people support to homeless persons
• Demonstrated knowledge and experience of issues relating to homelessness , family breakdown, mental illness, drug, alcohol, gambling addictions.
• Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers
• Excellent written/oral communication skills & sound computer skills
• Ability to work independently and as part of a team.
• Ability to use sound judgement and act appropriately in crisis and emergency situations.
• NSW driver licence - flexibility to travel to meet clients needs. 
• St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the position description

Information on how to apply. 

If you have questions about this role, please email ryan.pryor@vinnies.org.au on quote: Case Worker, VIN2801 

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check, Working with Children check. 

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.