Case Worker

Job No: VIN2822
Location: Tweed Heads - Freds Place


  • SCHCADS Award Level 4: hourly rates from $39.26 + super + salary packaging 
  • Great learning and development programs and clear pathways to internal progression.
  • Generous salary packaging benefits| increases annual pay package to 87k (based on FTE)  
  • Permanent part time | 35 hours per week | flexibility on days and pattern of hours. 

The St Vincent de Paul Society is a leading provider of community support services, whose mission  is to shape a more just and compassionate society. 

We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our staff are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.  


Your new role: 

Amazing opportunity for a Case Worker to join a highly supportive team at Fred's place in Tweed Heads. In this dynamic and highly rewarding role you will be providing essential Case Work support, which will be influential in helping people stabilise and sustain their accommodation, and ultimately assisting them to find pathways away from homelessness. 

 Your responsibilities: 

  • Develop case plans with the clients, provide ongoing support and reviews to achieve the case plan.
  • Maintain client records and case notes, both electronic and hand written, in a professional manner as per service policy.
  • Engage with persons sleeping rough and/or those people in danger of becoming homeless.
  • Create collaborative partnerships with other key stakeholders and services.
  • Occasionally training and providing support to student placements at the service. 
  • Refer clients to appropriate external services and link to life skill and educational programs.
  • Provide a safe and welcoming environment for clients who live at, or are accessing the service
  • Engage with persons sleeping rough and/or those people in danger of becoming homeless

 This role will report to the Team Leader, Fred's Place

To be successful, you will need: 

  • Minimum TAFE Certificate IV or currently undertaking tertiary study, in welfare field and or extensive experience in the field. 
  • Excellent written/oral communication skills & sound computer skills. 
  • Ability to work independently and as part of a team.
  • Previous experience providing support to marginalised and vulnerable people (ideally within a homelessness/housing setting) 
  • Knowledge of issues relating to homelessness i.e family breakdown, mental illness, drug, alcohol and gambling addictions.
  • Awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers.
  • It is a condition of employment that you comply with the Society’s Pandemic Policy - COVID-19 & Public Health Orders in order to work in or enter Society facilities. In accordance with our policy, you will be required to provide evidence of your vaccination status or a valid medical exemption as part of the resourcing process.

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the Position Description. 

Information on how to apply. 

If you have questions about this role, please email Julian De Ridder on quote:  Case Worker / VIN2822


The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. 

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.





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