Case Worker

Job No: VIN2845
Location: Conistion


  • SCHCADS Award Level 4, $77k - 83k (depending on experience) 
  • Generous salary packaging benefits where a portion of take-home pay is tax-free!
  • Rewarding opportunity to make a difference in a purpose-led organisation 

The St Vincent de Paul Society is a leading provider of community support services, whose mission  it is to shape a more just and compassionate society. 

 We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services.  Our staff are recognised for their achievements and are offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.

The Role: 

Vital and diverse role providing a range of Case Work support to people experiencing homelessness. The support you provide will be crucial in helping people stabilise and sustain their accommodation and ultimately transition away from homelessness. This is a highly rewarding and diverse role with a mixture of outreach, tenancy and crisis case management support. You will be joining a small, supportive and dedicated team who offer great learning and development programs and clear pathways to internal progression.

Your responsibilities:

  • Engage with persons sleeping rough and/or those people in danger of becoming homeless.
  • Undertake home visits with clients located in temporary, transitional or permanent accommodation.
  • Refer clients to appropriate external services and link to life skill and educational programs
  • Create collaborative partnerships with other key stakeholders and services.
  • Offer client support at all times with a respectful, non-judgmental and inclusive attitude and manner, upholding and respecting the rights of clients at all times while maintaining client confidentiality.
  • Develop case plans with the clients, provide ongoing support to achieve the case plan and monitor, review and follow up the case plan.
  • Attend to the primary needs of clients and maintain client records/case notes, both electronic and handwritten.
  • Meeting service targets as required by the manager, Society and/or external agencies.

This role will report to the Manager Homelessness and Housing.

To be successful, you will need: 

  • Previous experience providing support to marginalised and vulnerable people support to homeless persons
  • Demonstrated knowledge of issues relating to homelessness including but not limited to family breakdown, mental illness, drug, alcohol and gambling addictions.
  • Demonstrated awareness of appropriate local community support services for homeless clients, including government agencies and NGO’s, and the capacity to build and maintain strong relationships with such service providers.
  • Excellent written/oral communication skills and sound computer skills. 
  • NSW driver licence 
  • St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment


If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume and cover letter which addresses the key requirements of the position description

 Information on how to apply. 

If you have questions about this role, please email Kelly Lane on quote: Case Worker, VIN2845 

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check, Working with Children check. 

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We take pride in the diversity of our people and encourage applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA, candidates of any or no religious beliefs and applicants of all ages.



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