Case Worker, Complex Support Needs

The Role 

The Complex Support Needs Specialist  will play a crucial role in providing support and case management to clients referred to our Rendu House Drug Health Day Programme. In this diverse and rewarding role you will provide Specialist Support Coordination and support to clients of the Rendu House program and to assist the program to meet its objectives.

At Rendu House we are committed to providing high-quality AOD services and support to individuals with complex needs. With a focus on holistic care and evidence-based practise, we strive to make a positive impact on the lives of those we serve. You will be joining a supportive and inclusive environment for both our clients and employees. We value teamwork, collaboration, and continuous learning to ensure the highest level of care and support for our clients.

Role responsibilities: 

• You will be responsible for conducting comprehensive assessments, developing holistic treatment plans, delivering therapeutic interventions.
•  Contribute to the development and implementation of new service response strategies, participate in case review processes, maintain accurate client records, and contribute to the planning and evaluation of our service model.
• Work collaboratively and liaise with other service providers towards achieving clients’ treatment and case plan goals.
• Support and engage with family and significant others as appropriate, including provision of education, information, brief intervention and support and referral to family support services
• Work in partnership with other members of the Rendu House team in order to ensure quality outcomes.
• Contribute to the planning, development, delivery and evaluation of Rendu House service model.

You will need: 

• Relevant tertiary qualification/s in Social Work or Psychology
• Demonstrated high standard of interpersonal and communication skills, including the ability to adapt services to meet varying cultural needs
• Demonstrated ability to establish effective workplace relationships with a diverse range of professionals and stakeholders
• Demonstrated experience in case management, including managing a case load, case planning, and assisting clients with implementing case plans for individuals with complex support needs
• Ability to conduct oneself in a professional, ethical, and non-judgmental manner
• Knowledge of, and ability to access, a range of relevant community resources
• Ability to work as part of a team and independently
• Basic computer literacy skills, including experience in computerised data collection
• Well-developed time management and organisational skills
• Knowledge of service providers in the local area
• Valid NSW driver's licence (unencumbered)

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them. Submit your application with a resume. For more about the role, see the Position Description. 

This is our Recruitment process

If you have questions about this role, or require an easy-read Position Description, please email Christine Faddoul on christine.faddoul@vinnies.org.au,  quoting: Complex Needs Specialist Case Worker /VIN3136

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

    St Vincent de Paul (NSW) has a COVID- 19 vaccination policy that has identified this role as requiring a full COVID-19 vaccination. Medical exemptions with the NSW government contraindication form will be considered, subject to a satisfactory risk assessment.