Home Care Packages Client Care Manager

Job No: VNA557
Location: Sunshine, VIC

  • Permanent Part Time Position - 3 or 4 days per week minimum
  • Sunshine Location with Work from Home Flexibility
  • Base Salary = $93,860 pro rata + Superannuation + Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you’re part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

Our team of experts work together to tailor the right mix of services, strategies and products so their patients and clients can live life on their terms. From birth to senior years, Vision Australia is there to provide a lifetime of support.

About the Opportunity

As our Home Care Packages Client Care Manager, you will will engage and facilitate the client’s ability to identify goals that will ensure their safety& wellbeing while living at home. The Client Care Manager will ensure optimum access to services and community supports for clients to live the life they choose with the support of a government funded Home Care Package. In this role you will also:

  • Uses a person centred consumer directed approach to care, strength-based service approach, plan, develop and coordinate services for the client through the intake assessment process and liaise with internal and external services to achieve the desired outcomes for clients
  • Develop, review and monitor Care Plans using SMART goal Methodology and in consultation with clients on an ongoing basis. Ensure that these are clearly documented in the Care Plan.
  • Provides advice, support, assistance and advocacy as requested by the client, carers and families;
  • Act as the Primary Service Provider to direct the coordination and provision of services or clients and families and liaise with all service providers to achieve desired outcomes for clients;
  • Identify, develop and review key home care package information and resources;
  • Develop and maintain internal and external networks

View the Position Description for this role

About You

  • Degree in relevant Social Welfare/Case Management or equivalent, with a minimum of 2 years’ recent experience in Home Care Packages.
  • Knowledge and skills in working with older adults, their carers and families.
  • Demonstrated experience in providing client support and case management services.
  • Strong care planning skills including sound time management skills.
  • Solid understanding of SMART Goal

Benefits of Working at Vision Australia

  • Additional leave is available via our purchase leave and accrued day off schemes
  • Annual salary review to ensure your pay is in-line with the market rates
  • General service provider and discipline-specific professional development opportunities
  • A respectful and inclusive workplace where you will be supported

Contact

If you have any questions about the role, please contact the hiring manager, Marni Lazare.

To apply

If this sounds like a great fit for you then please complete our online application.

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons. If you require any support or considerations with the application process, please reach out to People and Culture or the above hiring manager.

For more information about working at Vision Australia, please visit our Careers page.


We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.

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Vision Australia is collecting personal information from you as part of the recruitment and selection process. Vision Australia recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.


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