Dining Services Manager
Job No:
VSL4573311
Location:
New Westminster
Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?
ACCOUNTABILITY OBJECTIVE
Under the direction of the general manager, is responsible for food preparation and service to residents and guests that is both attractive and in accordance with specific standards and regulations. Ensures all nutritional and special diet requirements are met when providing appetizing meals and snacks.
BACKGROUND/QUALIFICATIONS
Minimum Grade 12. Completion of Cook's Journeyman papers or equivalent and/or completion of Food and Beverage course and a current membership in the Food Service Supervisor's Association is required. A minimum of two years experience in volume food preparation at a Cook I or Cook II level and/or supervision in a hotel/restaurant or institutional setting will be given preference. Must be able to communicate, both written and orally, in the English language. Must be familiar with computerized on line ordering systems and dietary software.
KEY RESPONSIBILITIES
- Follows Verve corporate menus. Makes minor adjustments to the menu to meet resident requests of the specific location. Ensures changes are within the guidelines of Canada's Food Guide for Seniors.
- Prepares food for residents and guests in accordance with sanitation and safety regulations, the planned menu, and utilizing methods best suited for the nutritional quality and appearance of the food.
- Orders product through Verve approved suppliers.
- Controls inventory, purchasing and receiving of all menu items.
- Supervises ordering for, and distribution of, resident meals in accordance with sanitation and safety regulations.
- Ensures proper food storage procedures are met.
- Ensures all temperature records are taken and documented as required.
- Interviews, hires, and ensures full orientation of new staff.
- Department staff scheduling.
- Ensures Verve uniform and dress code is maintained.
- Provides direction for scheduled work duties ensuring that food production meets department standards and that service to residents is of high quality.
- Updates job duty outlines and cleaning schedules of food services staff on a continual basis.
- Ensures Food Safety and Serving it Right certifications are up to date.
- Conducts employee appraisals of all food services staff as per Verve policy.
- Disciplines according to approved procedures up to and including the recommendations for discharge to the general manager.
- Assists the general manager with preparation of the annual operating and capital budget.
- Administers the approved budget for the food service department.
- Maintains monthly purchase journal.
- Ensures appropriate action is taken in response to concerns expressed by residents and staff related to food services.
- Prepares monthly reports and other administrative reports/audits and submits to general manager within appropriate timelines.
- Ensures that the food services department and related areas, dining rooms, and snack areas meet environmental safety standards. Reports any hazards including faulty equipment to maintenance.
- Ensures that in-service training programs are conducted with staff.
- Conducts regular staff meetings as required.
- Maintains effective communication with residents, families, and staff through appropriate lines of communication.
- Performs dietary assessments on all new residents within one week of move-in.
- Co-ordinates and chairs the Food Committee with residents to ensure satisfaction with food services.
- Attends and participates in regional dining services manager meetings.
- Performs other related duties as delegated or assigned by the general manager.
- Participates in, and contributes to, the home's Verve Quality Improvement (VQI) program.
- Participates in monthly audits as required.
- Complies with all corporate policies and procedures.
- Completes all required mandatory training/education.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Workplace Hazardous Material Information Systems, Food Premises Regulations, and LTC/or ORCA dietary standards. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.
Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any part of the recruitment and hiring process, please let us know. We accommodate persons with disabilities in the recruitment and hiring process.
Interested applicants are invited to fax or e-mail a resume to:
Sonny Mendoza - General Manager
649 8th Avenue
New Westminster, BC V3M 2R2
Fax: (604) 524-6109
E-mail: gm.tg@verveseniorliving.com