Resident Attendant

Job No: VSL4574268
Location: Richmond, BC

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?


Under the direction of the Resident Services Manager is responsible for performing housekeeping and laundry tasks in an efficient and cooperative manner, with due consideration for residents.
Is responsible for emergency response to residents during day shift and to ensure the “Good
Morning Check” is conducted in an accurate and timely manner.


The incumbent must be a High School Graduate who has had some formal training in or prior proven experience in working professionally with senior clientele. Ability to maintain effective oral and written communications (in English) and have a positive self-projection, nurturing excellent human relations with residents, families and other team members.

  • Ability to respond to Alert System calls and discern and prioritize need for 911, family  involvement, Doctor or to offer assistance where appropriate.
  • Ability to work with minimum supervision and be able to demonstrate initiative and problem solving skills.
  • Knowledge of WHMIS, Food Safe - and experience in housekeeping functions.
  • Certified in Emergency First Aid, Level 1
  • A person with a positive self-projection and ability to use initiative in problem solving.
  • A people-person with a heart for seniors and a positive, outgoing disposition. Ability to work independently as well as taking direction, a team player; flexible and versatile.


Conducts Good Morning Check and advises Health & Wellness Manager of any concerns.

Responds to all emergencies in the building or with residents. Responds quickly to resident calls, giving assistance where appropriate. May include being “in charge” in case of fire alarm.


Performs daily and weekly cleaning of all residents’ suites and common areas, in accordance

with established standards and procedures.

Replenishes paper supplies, hand soap as required in washrooms and laundry rooms.

Maintains housekeeping storage area, cart and equipment.

Provides general assistance to resident as required.

Vacuums all carpet areas except the main floor common areas of the residence. Removes

spots and stains from carpets and upholstery as required and according to established

cleaning schedules. Operates carpet and floor cleaning equipment as required.

Performs additional cleaning as required, including washing walls, lights, vents, fans, appliances, inside windows, door and frames, and patios.


Sorts laundry according to colour and type and pretreats stains as required.

Loads and unloads washers and dryers ensuring that proper settings are used for each type of load.

Inspects soiled linens to determine types of repairs needed. Sets aside linen not repairable for salvage use.

Folds linens and residents’ personal clothing. Ironing is done only if necessary.

Assembles carts with required quantity of bed linens and towels and prepares for delivery to linen storage area.

Ensures that laundry rooms and all equipment and carts are kept in a clean, safe, and sanitary condition.

Ensures that there are sufficient clean dry mop heads and rags available to other departments.


Participates in the Residence’s ongoing Fire Prevention, Pest control, Occupational Health and Safety, and Infection Control programs as required.

Ensures effective team communication within the residence, logs any concerns re resident behavior in Communication Book.

Committed to excellence and the establishing of a "Fabled Residence"

Handles all matters in a confidential manner.

Performs other duties as assigned with an exemplary standard of skill and sense of responsibility


Shifts are on call can range from Weekdays and Weekends 8-4PM



All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

"We accommodate persons with disabilities in the hiring and recruitment process."


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