Health and Wellness Manager - Riverwalk Retirement Residence

Job No: VSL4574362
Location: Calgary


Riverwalk Retirement Residence is proud to be an innovative leader in senior support across Canada. Located in Mission, the best neighborhood in Calgary for seniors, Riverwalk is proud to offer chef-inspired dining, best in class amenities, and care from trained staff with a passion for excellence. It is our mission to make every day the best one yet, at every level of care. Our living options range from Independent Living through to compassionate Memory Care with a range of specially-designed programs and customized support.

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?


Under the direction of the General Manager, is responsible for the health and wellness of residents in accordance with the philosophy, objectives and standards of Verve Senior Living.


Has a recognized nursing license (LPN licensing) in good standing. Has demonstrated excellent leadership skills (i.e. Diversicare/Verve Senior Living Competencies).   Written and verbal fluency in English is required. Must have proficient computer skills (i.e. Word, Excel, EMAR). Preference given to individuals with 2 or more years of experience working with seniors. A resident-oriented individual, whose visions and values align with those of Diversicare.     


  • Participates in the Verve Quality Improvement (VQI) program.
  • Completes pre-move-in and ongoing assessments on the health and wellness needs of individual residents and makes recommendations to the appropriate departments/parties/General Manager, as necessary, regarding an individual’s suitability for residence and their needs. Stays up-to-date on services provided and works with residents and their families to meet the residents’ needs.  
  • Ensures the resident’s file is established, with proper documentation and safe practices related to medication administration processes.
  • Organizes a plan of care to promote resident independence based on legislation (i.e. RHRA).
  • Updates residents’ plan of care every 6 months (or as required).
  • Recruits, interviews and selects new employees. Serves as a leader and helps develop employees to ensure an adequate level of service and job standard are achieved. Conducts annual performance appraisals and addresses performance issues. Oversees and prepares staff scheduling to include shift changes, vacation and leaves of absence.
  • Holds regular department meetings to communicate and update employees as per Verve policies and procedures.
  • Provides input into the preparation of capital and operational budgets. Provides input for variance reports for any negative financial statements.
  • Manages the department finance, including inventory management and purchasing. Reviews and promotes initiatives that help generate revenue.
  • Approves/signs off on invoices.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.  This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Implements and ensures infection prevention control protocols are being followed.
  • Complies with all relevant corporate policies and procedures. Makes recommendations regarding the development/modification of policies and procedures.
  • Participates and contributes during the operations meeting. 
  • Completes all required mandatory training/education.
  • Builds internal and external relationships with residents, other departments, families, hospitals, government departments, etc. Advocates, collaborates and empathetically communicates with these groups to ensure optimal wellness outcomes are achieved.
  • Meets and maintains Accommodation Standards licensing requirements.
  • Works in conjunction with Sales and Marketing to raise awareness about the residence and services provided.
  • Performs other related tasks as delegated by the General Manager. 

“We accommodate persons with disabilities in the recruitment and hiring process.”

All offers of employment are subject to a Criminal Background Check. We thank all who apply; however, only candidates under consideration will be contacted.


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