Health and Wellness Supervisor - Carp Commons Retirement Residence

Job No: VSL4574430
Location: Ottawa


Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better.


Under the direction of the Health & Wellness Manager, the Health & Wellness Supervisor is responsible for assisting with the care of residents in accordance with the philosophy, objectives and standards of Verve Senior Living.


Has a recognized nursing license (RPN/LPN licensing) and must be in good standing. Has demonstrated excellent leadership skills (i.e. Diversicare/Verve Senior Living Competencies. Written and verbal fluency in English is required. Must have proficient computer skills (i.e. Word and Excel). Preference given to individuals with 2 or more years of experience working with seniors.


  • Participates in the Verve Quality Improvement (VQI) program.
  • Assists Health and Wellness Manager with completing pre-move-in and ongoing assessments on the health and wellness needs of individual residents and makes recommendations to the appropriate departments/parties/General Manager, as necessary, regarding an individual’s suitability for residence and their needs. Stays up-to-date on services provided and works with residents and their families to meet the residents’ needs.  
  • Assists Health & Wellness Manager with the resident’s file to ensure it is established, with proper documentation and safe practices related to medication administration processes.
  • Gives feedback and contributes to organizing a plan of care to promote resident independence based on legislation (i.e. RHRA).
  • Participates with Health & Wellness Manager direction on updates regarding residents’ plan of care every 6 months (or as required). 
  • Recruits, interviews and selects new employees. Serves as a leader and helps develop employees to ensure an adequate level of service and job standard are achieved.
  • Assists with tracking inventory and purchasing of medical supplies when required by Health & Wellness Manager.
  • Trains & orientates new staff members.
  • Distributes medications as per resident medication times.
  • Performs treatments to all residents who require them within their area. Makes assessments regarding changes in a residents’ condition (i.e. falls, wounds, etc).
  • Answers emergency calls from residents when needed, giving assistance where possible, and contacts professional help and/or family when necessary.
  • Ensures the safekeeping of all drugs and nursing solutions in the home.
  • Re-orders medications monthly or as per the pharmacy schedule.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.  This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Implements and ensures infection prevention control protocols are being followed.
  • Complies with all relevant corporate policies and procedures. Makes recommendations regarding the development/modification of policies and procedures.
  • Completes all required mandatory training/education.
  • Builds internal and external relationships with residents, other departments, families, hospitals, government departments, etc. Advocates, collaborates and empathetically communicates with these groups to ensure optimal wellness outcomes are achieved.
  • Works in conjunction with Sales and Marketing to raise awareness about the residence and services provided.  
  • Performs other related tasks as delegated by the General Manager.

All offers of employment are subject to Criminal Background Checks. We thank all who apply; however, only candidates under consideration will be contacted.

We accommodate people with disabilities in the recruitment and hiring process.

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