Central Operations Coordinator
Job No:
WHS233
Location:
Woolloomooloo
- Providing support to both retails stores and field team
- Fast paced, contemporary working environment
About the Company:
WHSmith is an historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide. Our Australian operations, under which 7 brands currently operate, are rapidly expanding and since WHSmith is expected to continue this growth, we are looking for a Central Operations Coordinator to join us on this journey.
About the Role:
Pivotal to the effective communication between stores of all brands and Support Office, the Central Ops Co-Ordinator duties include the management the repairs and maintenance process end-to-end, is the communication conduit for store teams and support office and is accountable for an array of routine process tasks.
Summary of the Position:
- Be a reliable communication point between the Retail Operations Team, Store Team and all other departments.
- Coordinate all store maintenance tasks across multiple brands in an efficient manner
- Provide clear and regular communications to both the Operations Team and Stores.
- End to end coordination of repairs and maintenance for stores
- Responsible for the collation and management of safety information and records – liaising with Field teams to ensure all employees have received the correct training and to maintain digital records for all members.
- Updating, publishing and creation of "Best Practice" for store teams that is then hosted on the business Intranet.
- General Administration including the management of the Central Operations inbox and database management.
- Attend project meetings as required, taking any additional ad hoc duties as required.
The Ideal Candidate:
- Strong Retail experience – will suit someone who has previously worked as a Store Manager who has a good understanding of store processes
- Administration experience within retail environment
- Organised with strong written and verbal communication skills
- Proficient in Excel, PowerPoint and Word.
- Team focused with the ability to multi-task and excellent attention to detail
- Excellent interpersonal and customer service skills
- Willingness to learn with a results driven attitude
If you are motivated to make a move in your career and interested in working in a growing, fast paced and dynamic business then we would love to hear from you!
Interested? Please click the "Apply" button to start your application.
Please note that only shortlisted candidates will be contacted.