People Administrator

We're looking for a driven and detail orientated People Administrator to join our team!

What you’ll be doing:

Administration & Communication

• Serve as a point of contact for HR-related enquiries via the HR inbox.
• Redirect and escalate enquiries as necessary, in a timely manner.
• Communicate effectively with internal stakeholders, external vendors, and candidates.
• Assist in creating and updating HR policies and procedures.
• Support the production of monthly newsletters for both Stores and Support Office.
• Manage scheduled and ad hoc business-wide communications and updates.
• Administer various systems and databases across the Support Office.

Talent Acquisition

• Post job openings and support with general recruitment including screening.
• Support the team in ensuring a seamless and positive candidate experience.

Onboarding

• Oversee the onboarding process for all new starters across the business, including obtaining compliance documents and personal information, preparing onboarding materials and training modules, and communicating with candidates as required.
• Collaborate with various stakeholders to coordinate training and onboarding schedules for new starters (Support Office).

Filing and Document Maintenance

• Maintain organised filing systems for HR documents (physical and electronic), using the specified naming convention.
• Ensure employee records are accurate and complete, including personal information, contracts, and other employment-related documents.

What we’re looking for:

• HR or Admin related qualifications and experience would be advantageous
• Strong administration skills
• A desire to learn and develop
• Strong organisational and multitasking skills
• Excellent communication and interpersonal abilities
• Knowledge of employment laws and regulations
• Attention to detail and ability to maintain confidentiality
• Proactive and solutions-oriented mindset
• Adaptability to a dynamic work environment

How we reward our teams:

• Competitive salary and benefits
• Hybrid working (3 days in our Woolloomooloo office)
• Flexible Working
• 4pm Friday Finish  (For our Support Office teams)
• Enjoy a paid day off to celebrate your birthday! (For our Support Office teams)
• Strong commitment to development and internal progression
• A culture and workplace that values wellbeing, inclusion and personal growth
• Annual Bonus based on company and personal performance
• Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP). 
• Generous employee discounts across a range of our products and with our retail partners. 

About us:

WHSmith is an iconic British retailer with proud Australian operations, at the heart of travel, offering books, news, and essentials, designed for life on the move. Our diverse retail brands include WHSmith Retail, InMotion, Kids Stop and The Book Cellar, each dedicated to delivering exceptional customer experiences.

Our stores are located in some of Australia’s busiest airports & Hospitals, providing a dynamic and fast paced work environment that is perfect for a driven individual who thrives on a challenge and is ready to kick start their career.

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.

Value our People, Drive for Results, Customer Focus & Accountability.