Team Leader - Cafe

Seeking a Team Leader to join the Food by WHSmith - Coffs Harbour team!

• Full time position available
• Monday - Friday roster with daytime hours
• Be part of a team that values creativity and innovation

About Food by WHSmith Australia

Food by WHSmith currently operates over twenty cafés in NSW, QLD, VIC and SA, providing food and beverages to hospital employees, patients and the general public. Our cafes are located in some of the busiest hospitals in the country, and we are growing rapidly. These locations provide dynamic and fast-paced work environments that are perfect for driven individuals who thrive on a challenge.

Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed. 

About the Role

As a Café Team Leader, you will be responsible for overseeing the daily operations of our café, and ensuring that our customers receive the highest level of service. Responsibilities include: 

• Training team members in store processes and procedures.
• Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards. 
• Reporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operations.
• Assist in the preparation of both food and beverages/coffees. 

Please note, our cafe is located within the Coffs Harbour Health Campus. The standard hours are Monday - Friday 8:15-4:15pm, with an occasional 5:45am start. 

The Ideal Candidate

The ideal candidate for this role will have a passion for coffee and is friendly & approachable. You will display the following qualities:

• 1 year of experience as a team leader or supervisor in a hospitality environment preferred. 
• Excellent communication and a team player. 
• Prior barista training and skills are preferred. 
• Must be capable of multitasking in a fast paced environment. 
• Knowledge around food handling and safety (Food Safety Certificate is ideal but not essential)
• Great customer service skills and passion for coffee!
• Full-time availability 5 days a week as per the above mentioned standard hours. 

If this sounds like you, APPLY NOW and take the first step towards an exciting new career with WHSmith Australia!

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.

* Please note, only shortlisted applicants will be contacted.