Commercial Operating Model Coordinator
Job No:
WHS96078
Location:
Wooloomooloo
Provide recommendations and make an impact from day one
Be mentored, grow, and make an impact from day one
Full-time | Hybrid Role with Offices in Woolloomooloo (15 minutes from Town Hall)
About Us
WHSmith is an iconic British retailer with proud Australian operations, at the heart of travel, offering books, news, and essentials, designed for life on the move. Our diverse retail brands include WHSmith Retail, InMotion, Kids Stop and The Book Cellar, each dedicated to delivering exceptional customer experiences.
Our stores are located in some of Australia’s busiest airports, providing a dynamic and fast paced work environment that is perfect for a driven individual who thrives on a challenge and is ready to kick start their career.
How You’ll Make an Impact
As a Commercial Operating Model Coordinator, you will play a key role in ensuring the commercial team’s processes and ways of working are both efficient and effective. You’ll provide recommendations to enhance commercial systems and processes, and help embed these improvements across the team. Your work will ensure the team has robust, fit-for-purpose processes in place to support the launch of new suppliers and product ranges in stores.
A day in your life could look like
- Play a key role within the central commercial function with a detailed understanding of the key commercial processes that enable us to trade effectively.
- Ensure that processes are fit for purpose and that in particular the admin function and the buying teams are clear on how they follow these procedures.
- You will drive continuous improvement in ways of working, seeking to optimise processes to improve productivity .
- You will be the data sponsor for the commercial team, and the main point of contact for the ERP project team as we continue to embed and adopt a new system.
- You will be accountable for the following process list including but not limited to:
- Coordination and lead of team of Buyer’s Administrators.
- Maintenance of pricing and promotional strategies.
- Support the commercial team with troubleshooting of systems issues with IT support team.
What You’ll Need To Succeed
We’re looking for someone who’s eager to learn and grow in a fast-paced environment. You’ll be supported with on-the-job training and mentorship.
The following qualities are key
- Proactive mindset and eager to learn
- Previous Commercial/Retail admin experience required.
- Detailed knowledge of commercial processes and systems.
- Sound understanding of Microsoft Office (Excel and PowerPoint).
- Experience with ERP and Microsoft Dynamics highly desirable.
- Great communication skills and stakeholder management.
- Strong numerical skills.
- Ability to demonstrate problem solving skills.
What’s In It For You?
- Be part of a supportive and collaborative team
- Opportunities for career development and growth
- Learn from experienced professionals and gain exposure to real business challenges
- Access to 24/7 wellbeing support through our Employee Assistance Program (EAP)
- Generous employee discounts across our retail network
We’re committed to helping you build a strong foundation for your career. If you’re ready to take the next step apply now!
WHSmith is an equal opportunity employer. We value equity and inclusion across all aspects of our business. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.
Please note: Only shortlisted candidates will be contacted.
