Full Time Cafe Team Leader

Join Our Team at Caulfield Hospital as our next Team Leader!

• Join a well-established international brand with huge growth and development plans.  
• Exciting full time opportunity within one of our newest cafes!

About Food by WHSmith Australia

Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values: Value our People, Drive for Results, Customer Focus & Accountability.

We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you!

About the Role

We are seeking a full time Team Leader to oversee operations at our cafe located at Caufield Hospital.

This role is paid in line with the Fast Food Industry Award - Level 3.

As a Team Leader, you are responsible for ensuring that our customers receive the highest level of service.

Responsibilities include: 

• Training team members in store processes and procedures
• Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards
• Reporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operations
• Assist in the preparation of both food and beverages/coffees

About You

To be considered for these roles, you must display the following: 

• Barista experience is highly regarded
• At least 2 years’ experience in a supervisory role
• Strong initiative with the ability to adapt to differing working styles and personalities
• Ability to work autonomously and as part of a team
• Strong knowledge of general café operations in a fast paced environment
• Excellent communication and interpersonal skills

Why you should join our Food by WHSmith team

• Exciting staff discounts across our fabulous products
• Constant opportunities for progression and development - potential to grow within the company
• A nurturing employee assistance program (EAP) for staff going through any form of hardship 
• Take part in our employee recognition awards, The Smithies, acknowledging those who demonstrate our values with pride

We’re not just here for our customers’ journeys - we want to make every career journey better too! Apply now!

Our Commitment to Diversity and Inclusion

WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.

*Please note, only shortlisted applicants will be contacted.