About Wintringham

Wintringham is a not-for-profit organisation with a single mission: to support people over 50 who have experienced, or are at risk of, homelessness. We deliver this through a range of responses, including affordable housing, support, and aged care, tailored as needs change over time. We operate across Victoria and Tasmania. Learn more at Wintringham.org.au

About the role

Wintringham’s Home Support Team is seeking experienced Rostering & Allocations Officers to join our team. The role is responsible for coordinating and maintaining staff rosters for the Support at Home program, ensuring participants receive consistent, reliable and high-quality services. Reporting to the Senior Rostering Coordinator responsibilities include:

• Preparing, maintaining and distributing staff rosters in accordance with Wintringham’s Collective Agreement.
• Allocating services to Care and Support Workers based on participant needs, workforce availability and organisational requirements.
• Coordinating workforce coverage for planned and unplanned leave, escalating unfilled shifts as required to maintain service continuity.
• Maximising internal workforce utilisation, minimise staff travel time and reduce reliance on agency staff where possible.
• Communicating roster updates, leave arrangements and service changes to employees, participants, representatives and key stakeholders in a timely manner.

What are we looking for?

• Certificate III (minimum) in a relevant field (i.e. Aged Care, Disability, Health, Office Administration, IT, Community Services). Experience in rostering, scheduling or workforce coordination, with knowledge of rostering systems and service planning.
• Strong communication and interpersonal skills, with the ability to build positive relationships and provide professional customer service.
• Proven ability to work independently, manage competing priorities and operate within established policies and procedures.
• High-level computer skills, including rostering software, and the ability to work collaboratively within a team environment.
• Flexibility to work outside ordinary hours, including evenings, weekends, and public holidays, as required to meet operational needs.

What we offer

• Employment type: We have three (3) permanent full-time roles available. Please indicate which role you are interested in when you apply
  • Role 1: working Monday – Friday, 76 hours/fortnight, working a variety of hours from 7am-5pm
  • Role 2: working Tuesday – Saturday, 76 hours/fortnight, working a variety of hours from 7am-5pm
  • Role 3: working Sunday – Thursday, 76 hours/fortnight, working a variety of hours from 7am-5pm
• Pay: $41.2925/hour plus super (depending on your qualifications & experience) Above Award pay and not-for-profit salary packaging benefits of up to $18,500 each year.
• Location: Flemington or Braeside.

• We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. We provide access to wellbeing programs, learning and development opportunities and Employee Assistance Programs. Visit the Wintringham website to learn more about working with us.

How to apply

For a copy of the position description click here. Follow the online application process, submit your resume and a brief cover letter (maximum 1 page) detailing why you are interested in the role.

Questions? Reach out to kathryneH@wintringham.org.au

Please contact us via recruitment@wintringham.org.au to discuss making adjustments to the recruitment process for your accessibility needs.

Applications close Sunday 18 October at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at recruitment@wintringham.org.au

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant will be contacted by Wintringham to complete required reference, registration/licence, and background checks prior to employment, including completion of an aged care statutory declaration, a NDIS Worker Screening Check, providing evidence of current seasonal influenza vaccination, at least one COVID-19 vaccination and as required a National and/or International Police Check.