Housing & Homelessness Support (HHS) Worker

Metro Melbourne (Vic)

Part Time Fixed Term Basis

• Competitive pay rate: $37.2903 - $45.5627 p/hour (dependent on qualifications & experience)
• ​Access to NFP Salary Packaging
• Join a rapidly growing not-for-profit organisation committed to social justice.
• Wintringham promotes ongoing training and professional excellence.
• Fixed Term Basis – 6 months
• Part time – 30 hours per week
• Metro Melbourne (Vic) Home Site: Lyndell White house (Coburg)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, and support services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

We are currently seeking a proactive individual to join our Housing and Homelessness Team as a Housing Support Worker (HSW) Metro Melbourne on a part time fixed term basis (6 month period) for 30 hours, each week.

Your fortnightly roster will be as below:

Week 1: Monday (0830-1630), Wednesday (0830-1630), Thursday (0830-1630), Friday (0830-1630)

Week 2: Monday (0830-1630), Wednesday (0830-1630), Thursday (0830-1630), Friday (0830-1630)

The Housing Support Worker (HSW), also known as the HHS Worker, will be a member of the Housing and Homelessness Support (HHS) team in Metro Melbourne. The position may support various funding models (i.e. CCB (Community Capacity Building), HSA (Housing Support for the Aged), yet the principles of the HSW role will remain consistent.

This position will work collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.

The position will also ensure that service delivery practices are consistent with Wintringham's philosophy, values and mission.

Your responsibilities and duties will also include:

• Undertaking client directed case management regarding access to aged care related services; assist to access to Home Care Packages (HCP) residential aged care facility and the NDIS.
• Assisting client to maintain or find appropriate affordable housing.
• Provide advocacy, referral assistance.  
• Responding to client feedback and complaints in line with Wintringham policy and procedures.
• Facilitating and encouraging the engagement of social supports.
• Developing and maintaining relationships within sectors to assist access other services and systems.
• Working collaboratively with the other support agencies, Housing connect, Homes Tasmania and team members to ensure the best possible outcomes for the client.
• Working closely with our tenancy team members regarding the tenants in our managed properties.

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• Experience in a support worker role in Intensive Case Management with specific training and/or experience in AOD, Mental Health and Family Violence or Homelessness services
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
• Knowledge of Commonwealth and State government policies, standards, and compliance requirements
• Knowledge of and commitment to continuous quality improvement
• Commitment to the organisation and its philosophy of social justice
• Well-developed communications skills and the ability to engage with people from varying backgrounds.
• An understanding of the Housing and Homelessness Service sector, My Aged Care, NDIS and other relevant service systems.

• An understanding of MARAM desirable

• A tertiary qualification in Social Work, Welfare, Community Services or a related discipline, or extensive experience working in the homelessness or community services sector (Essential)
• First Aid Level 2 (Essential)
• Current driver’s licence and reliable vehicle (Essential)

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed here.

Applications can be directed to Tania Bezzina (Housing & Homelessness Support Coordinator) and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.

Applications close Monday 24^th February 2024 at 5.00pm

Wintringham is committed to providing an inclusive workplace that embraces diversity of backgrounds and differences. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at  inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.

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