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Job No: 94891
Location: Darwin, NT

  • High-profile leadership position within Australia's customer owned banking sector
  • Exciting opportunity to lead an organisation through a period of corporate transformation
  • 2 year, full-time contract position based in Darwin, NT
  • Attractive, Executive-level remuneration + relocation assistance

About the Organisation

Australia's only financial institution, owned by and run for Indigenous people, Traditional Credit Union (TCU) brings culturally appropriate financial services to people living in some of the most remote areas of the country. It employs over 70 people in the Northern Territory, with 75% of all staff and 100% of branch staff, being Indigenous Australians. 

As the leading provider of personalised banking services to the First Nations people and organisations, TCU is a member owned financial institution serving the urban, regional and remote areas of the Northern Territory, working in two worlds to deliver both employment opportunities and real financial services.

About the Opportunity

TCU has been providing banking services, employment, and financial literacy training to Indigenous communities since 1994, and, more recently, digital literacy information to its members.

Reflecting the commercial reality of financial institutions operating in an increasingly digital environment, TCU needs to commence a process of transition from a branch, face-to-face customer service model, to a digital (mobile and internet based) service supported by an ATM network.

TCU members have appreciated and relied upon TCU’s face to face service, particularly where this is conducted in local language. The transition to a digital service delivery will require an engagement with members that is sensitive to culture and their current banking experience, and responds to the generally low levels of financial digital literacy.

In order to facilitate this change, TCU now has an opportunity for a new CEO to join their team and lead the organisation through the transition process, with oversight from the TCU Board. This is a full-time, 2 year contract position, based at TCU's head office in Darwin, NT.

Supported by a team of experienced staff in the areas of compliance, financial management, regulatory requirements, banking systems, technology management and an external project management consultancy, the CEO will guide and implement the organisation's strategic transformation objectives and further develop and implement the new business model to achieve the objectives. 

To view the full recruitment pack please click here.

About You

This is an unprecedented time within TCU's history and is a once in a lifetime opportunity for a change agent to lead its members into the new ways of accessing banking services.

The successful candidate will have relevant tertiary qualifications such as business, economics, banking or similar and have demonstrated experience in corporate transformation projects and change management. 

You will have a strong background in stakeholder engagement with the ability to embrace diversity within a multicultural, Indigenous environment and provide leadership that is inspiring and inclusive to ensure staff retention and commitment during this period of disruption. 

Digital and channel management experience will also be critical to your success as you introduce new digital products to the communities and promote higher levels of digital and financial literacy with members.

Previous experience working as a CEO and/or in banking/finance will be ideal, however this is not mandatory providing you meet the above minimum requirements. 

This is not a desk job - the successful candidate will be constantly on the move and be highly flexible in their approach to project management in order to adapt strategies and initiatives that create value in an ever changing environment.  

About the Benefits

Traditional Credit Union is committed to providing staff with a flexible, family friendly environment and rewards staff fairly, equitably and consistently in accordance with the organisation's values.

A remuneration package applicable to the seniority of this position will be provided to the successful candidate, negotiable with skills and experience. A car for personal and work use is also provided and relocation assistance is negotiable, if required to assist candidates living outside of the NT to make their move to Darwin. 

Opportunities like this don't come along often and for the right person this role represents an exciting and unique challenge to bring an organisation, it's people and it's members into a new chapter of their growth. 

Don't wait - apply now.  

Application Form

Apply now for this role by completing the first round interview questions below in your own words, and clicking the 'Next' button at the bottom of the page.

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