Housekeeping

Job No: AO4834
Location: Adelaide

Oval Hotel is first of its kind in Australia. Wrapping gently around the eastern façade of the historic Adelaide Oval and interfacing seamlessly with the existing structure, each room at Oval Hotel enjoys tranquil parkland surrounds.

As the custodians of Adelaide Oval, we know what it means to create memorable experiences. We do it for sporting fans as they celebrate heroes and witness history. We do it for concert goers who live for the music. We do it for brides and grooms on the most important day of their lives. At Oval Hotel, we are dedicated to creating equally unforgettable moments for our guests. Become part of our team who aim to create exceptional experiences that will become long-lasting memories.

 

Housekeeping / Public Area / Houseperson (Casual Positions)

At the Oval Hotel, our team is passionate about delivering exceptional and personalised service to all guests arriving and departing the Oval Hotel. Our Housekeeping, Public Area and Houseman positions are essential in providing exceptional guest experiences and we are looking for "guest obsessed" individuals who have an outstanding eye for detail and can execute cleaning, upkeep and presentation of the Oval Hotel to a luxury standard.

To be successful in these roles, your key focus will be to provide an efficient and professional service to all guests, that strives to exceed all service quality expectations.

Housekeeping - Room Attendants

With and eye for the finest of detail, our Room Attendants play an important role in servicing rooms to luxury standard. You will be responsible for making our rooms feel like a home away from home, whether it's making the bed just right - ready for a good night sleep or cleaning the rooms to a high standard so that they feel brand new, quality and detail will be your calling card. You'll also be responsible for restocking and replenishing bath care products, mini bar items and changing out all of the linen requirements. Not only will you deliver exceptional rooms, you will also be essential in helping guests throughout their stay should they have any questions or need assistance.

Public Area Attendants

Helping to keep our Oval Hotel beautiful, our Public Area Attendants are essential to ensuring public accessed spaces of the hotel are kept to a luxurious 5- star international standard. First impressions last and as a Public Area Attendant you will be responsible for ensuring guests public facilities are presented in clean and tidy manner. This includes servicing spaces such as the lobby, restrooms, hallways and restaurants. You will be proactive in your approach to the cleanliness of areas and will regularly conduct inspections to ensure your spaces are of the highest of quality. The pride you have for the presentation of spaces will be represented by the attention to detail you give to each space. 

Shifts for these roles may include working hours from 4am until 8am.

Houseperson 

As the Houseperson, you will play an important role in ensuring that the Housekeeping team is supported in all facets of the upkeep and presentation of the Oval Hotel. You'll be responsible for ensuring stock and amenities for the department is replenished and up to date and assist with the management of linen stores. Not shying away from the nitty gritty, you will also lend a hand to the housekeeping team by performing cleaning task and housekeeping duties. As the houseperson, you will thrive on teamwork and be hands on when contributing to the hard working Housekeeping team by to assisting them with day to day operations.

Shifts for these roles may include working hours from 5pm until 9pm

 

The skills and experience you need for these roles:

  • FLEXIBILITY! And the ability to work across a 7 day a week roster.
  • Previous experience in a housekeeping role within a hotel environment (desirable).
  • Good physical health, with stamina to meet physical demands of position.
  • Experience with using industrial cleaning equipment and products.
  • Outstanding attention to detail.
  • Previous experience with using a Property Management System (PMS) such as Opera.
  • Strong communication skills including the capacity to build meaningful team relationships.
  • Ability to maintain high workloads and meet tight deadlines, with exceptional time management skills.

Please note that out of hours work will be a requirement of this role. This includes nights, weekends and public holidays.

For more information, visit our website: https://www.adelaideoval.com.au/adelaide-oval-hotel/ and here: https://www.ovalhotel.com.au/

Please note that applications from agencies will not be considered at this time. To be eligible to apply for this role you must be legally permitted to work in Australia.

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