Resident Services Coordinator

Job No: LDK250
Location: Greenway ACT

LDK Greenway Views are looking for a Resident Services Coordinator to join our team. Working alongside the Resident Services Manager this exciting role provides services to residents and families for activities and the move in process at Greenway Views.

As the Resident Services Coordinator - your days will be spent

  • Coordinating and delivering the independent Lifestyle and Activities Program
  • Completing appropriate administration duties including the collation and editing of the Village newsletter, ongoing updating of resident communications & the upkeep of carpark allocations and signage
  • Supporting the Reception Concierge team as required
  • Supporting the resident move in process to ensure apartment/s are ready for new admissions
  • Coordinating admissions using the current move-in processes
  • Ensuring all service delivery to our residents and their families is of a high standard
  • Ensure the storerooms, including weekly stocktaking and grocery ordering
  • Responsible for the upkeep of the Linen storeroom, including coordinating weekly linen orders, linen rejections and stocktake
  • Assist in the Village as requested.
  • Respond to all staff and resident enquiries over the phone, by email and in person as needed and appropriate
  • Submit monthly reporting

About you

  • Current Driver's License.
  • Sound knowledge with minimum 3 years’ experience in office support and administration
  • Experience coordinating & evaluating group & individual programs
  • Competent documentation and computer skills
  • Experience in handling confidential material
  • Competent in using Microsoft Office Suite
  • Excellent organisational and the ability to be flexible as part of a busy, hands-on team
  • High communication and interpersonal skills and have the ability to liaise with internal and external clients
  • A genuine passion in making a difference in the lives of the elderly and their lifestyle
  • An approachable & caring demeanor


Please note that, although the work hours for this position are primarily during standard business hours, this position may require for work hours to be changed to accommodate business needs.

To Apply:

Applications must be made through our website

Queries relating to this process can be directed to 

LDK has a mandatory vaccination policy in regards to COVID-19 vaccinations and flu vaccination (including COVID Boosters)

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Our Vision

LDK Seniors’ Living's vision is that all seniors in Australia will be treated with Love, Decency and Kindness on their ageing journey. We live, breathe and play by our 3 core values of Love, Decency and Kindness every day. We are proud that every aspect of our business revolves around these values and our vision to create a senior living option truly worth of Australian seniors, with a ‘one move’ promise.

Our employees are valued members of the LDK Family, whether they are a Registered Nurse or Personal Carer, a Cleaner, Administrator, or a Cook for our residents in our kitchen. Our ongoing commitment is to support and foster their growth and development, so together we deliver the best possible outcomes for our residents.

Please, only consider employment with LDK Healthcare if you feel as strongly about our vision and our values as we do.

Please contact the People & Culture team on 07 3739 4129 if you are having any issues completing your application.