IT Officer

Job No: 154663
Location: North Adelaide, SA, Box Hill, Victoria or Bella Vista, NSW.

  • Your chance to join a major community organisation.
  • IT role with team leadership and learning and development opportunities.
  • Enjoy a salary circa $62,000 plus super and additional benefits.

Where love comes to life

The Lutheran Church of Australia (LCA), which includes the Lutheran Church of New Zealand (LCNZ), is a relatively small Christian denomination with about 30,000 regular worshippers. By contrast, the worldwide Lutheran Church, with around 80 million adherents, is the second-largest non-Catholic church (and the largest Protestant church) in the world. In Australia and New Zealand, there are more than 600 Lutheran congregations, about 520 pastors (including those who have retired) and more than 560 registered lay workers and other employees.

Lutherans have been in Australia and New Zealand for more than 150 years. Australian and New Zealand Lutheranism in the 21st century reflect the multicultural nature of our two nations. We are a culturally rich and colourful church. Congregations of people from Asian and European countries contribute to the cultural diversity of our church, and increasingly we are welcoming African people, primarily Sudanese, into our worshipping communities. The tagline of the Church, "where love comes to life", reflects the heart and soul of the Lutheran Church mission.

As we continue to grow and expand our IT services, we now have an exciting new opportunity for a full-time IT Officer to join our team in either North Adelaide, SA, Box Hill, Victoria or Bella Vista, NSW.

Your next opportunity

Working alongside another IT Officer to ensure the efficient and effective operation of the Local Area Network (LAN) for the National Office of the Lutheran Church of Australia (LCA) and other entities as directed. You will effectively handle allocated IT requests via the IT helpdesk and provide an effective level 2 - 3 support to stakeholders.

This role is full-time, and you provide coverage Monday to Friday between 8.00 am and 5.30 pm (with occasional out of normal hours coverage required) alongside another IT Officer. The role's core duties include (but are not limited to):

  • Contributing effectively to the daily operation of LCA IT Helpdesk
  • Provides IT hardware and limited software support for all users of the NETWORK
  • Server maintenance
  • Contributing effectively to the daily operation of Azure Active Directory and Office 365
  • Service and maintain a cPanel management system
  • Documents standards and procedures for LAN administration

You will also effectively communicate with and update individuals on the progress of allocation service requests.

For more information on the role click here.

Our next superstar!

Our next superstar will be an enthusiastic and friendly individual with experience in the administration and maintenance of computer systems, including backups.

You will have a minimum Certificate IV in Information Technology or preferably a degree similar or related. With strong experience in the management of computer systems, you will have experience in Zendesk and fully understand the backend of Office 365. Experience with Active Directory and cPanel WHM is essential, and experience with Zero Active Directory will be highly regarded.

You will need to be comfortable working as part of a religious organisation and able to work within the LCA environment.

Importantly, you will have strong organisational and time prioritisation skills and a high attention to detail. Your outstanding written and verbal communication skills will allow you to form effective relationships with technical and non-technical clients. You will also have the demonstrated ability to show initiative and work as part of a small team.

Moreover, you will have strong customer service skills and the ability to prioritise well under pressure.

Please note: Before starting with us, you will need to have or be willing to obtain a Working with Children Check and have a current Driver’s License. You are also required to be fully vaccinated against COVID-19.

Perks of the role

You will be joining an organisation and a team that genuinely values its people. This role comes with a competitive salary circa $62,000 – $65,000 plus super! You will also have access to professional learning and development opportunities.

Don't miss this opportunity to join a fantastic community organisation — Apply Now!

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