Program Administrator

• Welcoming and supportive team environment.
• Work for a certification body within the agricultural and agribusiness industry.
• Attractive salary, free onsite parking, rewards & recognition program, health & fitness allowance and more!

About AUS-MEAT Limited

AUS-MEAT and AUS-QUAL are Australia and New Zealand’s leading providers of agribusiness auditing, certification and training services, supporting over 70 different programs. We are a not-for-profit organisation and a market leader, serving every Australian state and territory and all of New Zealand. Our Food Safety Auditors are all Exemplar Global registered, and our organisation operates under internationally recognised quality management systems.

We have been a critical component in the success of the Australian brand in the red meat industry for the last 2 decades, and we now lead services to the broader agricultural industry; including horticulture, poultry and eggs, food safety, animal welfare, and social and ethical compliance.

We are seeking a full-time Program Administrator to join our team based in our head office in Murarrie, Queensland. This critical role will see the successful candidate supporting key stakeholders such as Program Managers and Field Auditors by administering high volumes of data and ensuring all documentation and client information is correctly entered into the relevant program.

About the Opportunity

Our people’s integrity, dedication, and expertise are at the heart of everything we do. This role will ensure the accuracy and integrity of the data processed into our databases.

Your core duties will include, but not be limited to:

• Program administration: Effectively manage and complete administration requirements for the assigned program and coordinate with relevant team members.
• Customer Service: Communicating clearly with stakeholders and clients. Taking ownership of customer queries, requests and problems.
• Data Coordination: Accurately collate data through workflows and update relevant databases and searchable compliance registers. Collating data and approvals for the development of compliance certificates.
• Quality Improvement: Ensuring work is undertaken in accordance with organisational policies and processes.

Where appointed, you will review contracts and coordinate contract renewal processes and certification reviews. 

About You

To succeed, you will have demonstrable experience in a high-volume administration environment and be proficient in the use of MS Office, digital communication platforms and etiquette, database navigation and work progression. While not required for the role, business qualifications such as Certificate III in Business Administration will be highly regarded.  

A strong team player with an eye for detail, you will ensure that the information you provide to other stakeholders is accurate. Strong customer service, communication and persuasion skills mean that you will be focused on the best outcomes for our clients and AUS-MEAT at all times.  Experience within a Shared Service environment will be beneficial.

Additionally, you will be comfortable communicating with people in person and remotely.

Additional Information

At AUS-MEAT, we value client and employee safety, and due to the nature of our business, we have a COVID-19 vaccination mandate policy. If successful, we will ask for evidence accordingly for our compliance records.  In addition, a clear National Police Check is a requirement for employment.  

Benefits on offer

In addition to joining a market leader and assisting in ensuring the reputation of Australia's primary produce, you will receive an attractive salary plus 11.5% super. You will also enjoy additional benefits, including: 

• On-going training and support and access to a wide range of online courses;
• 7.5 hour day with flexible start/finish times;
• Flexible Hybrid Working option - combination onsite and up to 2 days at home; available after 3 months based on training, performance and in line with company policy;
• Company Rewards and Recognition program where you have full access to discounts on services, retail products and more!
• Access to Employee Assistance Program and annual Flu vaccination;
• 1 day paid Company Holiday over Christmas break (AUS-MEAT Day);
• Social Events and Casual dress code on Fridays;
• Free on-site parking; 
• Annual Health & Fitness allowance; and
• Championing your professional development.

You will join a supportive team environment, where each individual's expertise is valued, and their contributions to the organisation's goals are recognised and rewarded.

If this sounds like your next opportunity, please Apply Now and become part of our dynamic team.

NOTE: Applications close at 9.00am on 15th October 2024 however, AUS-MEAT retains the right to contact or progress any suitable applicant prior to the closing date.