Customer Service and Administration Officer
Job No:
BRC506
Location:
Bathurst
About the role
Bathurst Regional Council is currently seeking a full time Customer Service and Administration Officer. This is an office-based customer facing position, and is part of the administration team providing customer service and administration support in relation to the functions of the Environmental Planning and Building Services Department of Council.
This position provides quality customer service (phone and reception) to the public and undertakes a range of complex administration tasks utilising a range of internet and intranet based data administration and records management systems and Microsoft computer packages.
Key Requirements
Essential
- Certificate in Office Administration or equivalent
- Current NSW Class C Driver's Licence
- Excellent customer service skills
- Excellent administrative skills – e.g. data entry, record keeping, touch typing, preparation of correspondence
- Proficiency in the operation of various computer packages including a well developed understanding of Microsoft office programs, Adobe and internet and intranet based data administration applications and records management systems
- Experience in updating/maintaining databases and registers
- Good oral and written communication skills
What we can offer
- Work/Life Balance
- Rostered day off every third week
- Generous leave entitlements
- Corporate gym membership
- Employee education assistance
- Access to training and professional development opportunities
- Access to confidential employee assistance program
To view the Position Summary click here
This position requires a pre employment health assessment which includes a functional, audio and drug and alcohol screen.
Salary: $1,155.40 to $1,213.83 per week + superannuation
Position Status: Permanent Full-time
Hours of work: 35 hours per week with an RDO every third week
Application closing date: Sunday, 18 August 2024, at 11.30pm
Contact Officer: Environmental, Planning and Building Services Department - 02 6333 6213
Bathurst Regional Council is committed to being a flexible, safe, equal and inclusive workplace where diversity is embraced and supported.
As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background.
We are also committed to being a Child Safe organisation with a zero tolerance for child abuse
How to Apply
To submit your application for this position, please complete the questionnaire below. You will then be prompted to attach your resume and copies of any relevant qualifications (please note, attaching a resume is mandatory). You must have the right to live and work in Australia to apply for this job.