This is a unique opportunity to join the growing Customer Success team and work with HR departments across the country to solve their training needs.
You will be training businesses on the GO1 product, develop long-term relationships and learn your customers' pain points to help them resolve those.
As our new Customer Success Manager, you will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions and services according to customer needs and use cases.
Previous experience within the training industry, healthcare sector or looking after business customers is not required, but may be helpful.
Most importantly, you are customer-focused, have an incredibly strong attention to detail and can find solutions that work for both GO1 and our business customers.
You have at least 3 years of experience working in Customer Success, Account Management or Learning & Development
A graduate of Y-Combinator, the GO1 team are disrupting workplace learning and changing the way organisations across the world train their teams.
With the goal of being the most used source for professional learning by 2020, GO1 merges technology and learning to help millions of users learn and grow in their careers.
Our GO1 employees enjoy a relaxed office environment in the suburb of Underwood. We also benefit in company wide team building events and a diverse and supportive team to help advance your career.
Vibrant & Dynamic – We love what we do, we work hard to do it but we’re flexible and we have fun in the process
Unique culture – Be part of a dynamic, supportive and free thinking team that applauds creativity and encourages individuals to share their ideas and opinions
Great work space – Enjoy free coffee, snacks and regular celebrations on site
We are passionate about Learning - Enjoy unlimited access to the GO1 Learning platform - thousands of training modules are waiting for you!
We’re in serious growth – GO1 is on a stable and rapid-growth curve and you’ll have the opportunity to grow with us
If you're passionate about improving the future of how we learn and have relevant skills and experience, please consider applying even if your background doesn't perfectly match our ideal credentials. We are committed to diversity and especially encourage members of underrepresented communities to apply.
Please note that only shortlisted candidates will be contacted.
Recruitment agencies - please leave this one to us, we've got it covered.