Salesforce Admin 201
Job No:
HCDM6969866
Location:
Brisbane
Key Duties & Responsibilities
Understand the main tasks that a Salesforce administrator is responsible for.
- Serve as primary system administrator for the Salesforce environment with XXX+ users.
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Focus the organization’s use of data for what best serves the mission.
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Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks.
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Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
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Automate processes using Salesforce tools such as process builder, flow automation, validation rules.
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Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner.
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Identify, install and maintain appropriate apps from the AppExchange for event management, mass email, document merge, and more.
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Train new users and grow the Salesforce skill set across the organization.
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Document customizations made in Salesforce.
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Plan ahead for upgrades, seasonal releases and long term projects.
Skills Required
Review the recommended skills for a Salesforce administrator to ensure a successful implementation.
- Excellent project management skills and a positive attitude.
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Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
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Creative and analytical thinker with strong problem-solving skills.
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Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization.
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Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts.
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Ability to assess the impact of new requirements on Salesforce and other integrated systems.
Experience
Review the recommended experience for a Salesforce administrator to ensure a successful implementation.
- A documented history of successful project completion.
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A demonstrated ability to understand and articulate complex processes.
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Strong Salesforce interest and ability to quickly master new technology.
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Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
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Strong understanding of Salesforce best practices and functionality preferred.
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Minimum two years of experience as a Salesforce administrator preferred.
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Salesforce Admin (ADM201 and ADM211) certified preferred.
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Salesforce for Nonprofits Consultant certification preferred.
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Experience with nonprofit processes preferred.
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Passion for our mission of XXX preferred.