Application Support & Business Intelligence Manager

Job No: HO220617
Location: Flemington

  • Join a rapidly growing not-for-profit organisation with a commitment to social justice
  • Wintringham promotes ongoing training and professional excellence
  • Competitive salary & access to Salary Packaging
  • Flexible Working Arrangements
  • Mobile phone/BYOD allowance + laptop provided
  • Full Time (38 hours per week)
  • Located close to the CBD in Flemington (VIC)


Who are we?

Wintringham is a specialist not-for-profit organisation providing an extensive range of aged care, housing and related support services to men and women aged 50-plus who have been homeless or at risk of homelessness.  We employ over 800 staff and operate from multiple offices across Melbourne, regional Victoria, and Hobart. Our Head Office provides the strategic direction and support services for Wintringham’s residential, housing and community care services.


Your new role

We are currently seeking a motivated and experienced IT professional with prior experience in an Enterprise Application Vendor Support/Consulting role or other IT consulting role to join our team on a full-time basis.  This position is a senior role within the IT team that is more than technical support, this role will suit a candidate who is passionate about continuous improvement and quality control. Your technical knowledge will underpin your exceptional communication and problem-solving skills. 


Other responsibilities and duties will include:

  • Support Wintringham to achieve its strategic IT goals by managing Enterprise Applications.
  • Ensure effective application support is provide – resolving issues in a timely manner.
  • Monitor and action disaster recovery processes to ensure business continuity.
  • Maintain knowledge and awareness of best practice and prevailing developments in IT and apply these to promote continuous improvement at Wintringham
  • Ensure effective application security practices are in place and adhered to, including auditing.


What we’ll require from you

  • Prior experience in a similar role, Enterprise Application Vendor Support/ Consulting, or IT Consulting role.
  • Excellent problem solving aptitude & ability to think on your feet.
  • Exceptional communication skills (Written and Verbal)
  • Strong hands-on technical expertise with a range of technologies such as –
    • SQL Server, Reporting Services, and strong general database and BI reporting skills that could be applied to different technologies
    • Windows Server and 3 tier application architectures
    • IT (Application) Security
    • Exposure to Epicor, LeeCare or PayGlobal would be advantages
  • Exposure to other Enterprise Application and BI technologies such as IIS, ADFS, LDAP, MySQL, Excel, Power BI, MS Forms, Access, and a readiness to learn new technologies.
  • Ability to liaise with staff at every level of the organization
  • Current driver’s license & own reliable vehicle for site visits where required


What’s in it for you?

We are committed to offering an enjoyable, safe, and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

  • Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
  • Flexible working arrangements: Our systems are accessible remotely, utilising Teams for collaboration, so working from home and flexible hours can be discussed with your manager.
  • Continuous development: we believe in giving our staff the skills they need and have an internal training program for all staff. We offer many growth opportunities and have a strong internal recruitment program.
  • Free access to wellbeing services + great discounts to retailers: when you are employed at Wintringham, you will have access to our staff wellbeing portal, exclusive discounts from leading retailers and our Employee Assistance Program


How to apply

Previous applicants need not apply 

For more information about this exciting role, you can view copy of the Position Description HERE

Applications can be addressed to Shane Van Houten (Technology Manager) and submitted via our website.  Please submit a brief Cover Letter introducing yourself and why you are suited to the role to accompany your CV. 

Please upload your documents in PDF Format 

Applications close at 5:00pm on Thursday 30th June 2022.


Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.


Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.


Successful candidates will be required to show evidence of having three doses of a COVID-19 vaccine as well as a 2022 influenza vaccine prior to commencing employment with Wintringham.


Wintringham is an Equal Opportunity employer. Everyone has a right to feel welcome, respected and valued. The safety of all older people is paramount; we have zero tolerance for family violence including elder abuse.


Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country. We pay respect to all Aboriginal Elders past, present and emerging.


Inclusion makes our community and Wintringham stronger.




Apply Now
Apply with
Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field


About Wintringham

A passion for social justice

Wintringham is a Victorian-based not-for-profit welfare company specialising in the housing and care of older people who are homeless or vulnerable to homelessness.

This video will give you a strong sense of our history, values and culture: