Here at HSW we play, we revel, we indulge and embrace life to its fullest.

Located beneath the Story Bridge, our journey began with our multi award-winning Felons Brewery. Today our waterfront home boasts 13 restaurants, cafes, bars, event spaces and a hotel - a vibrant playground for lovers of the good life.  

We are seeking a Product Category Specialist to support and grow optimisation of the Me&U table ordering platform across multiple venues at Howard Smith Wharves.  You will play a crucial role in formulating and developing category strategies to achieve sales and profit targets.  You will collaborate with Venue Managers and cross-functional teams, analyse market trends, and optimise our product offerings to understand and enhance guest experiences and maximize revenue.

This is a unique role that combines digital world, with good old fashion hospitality guest service. Ultimately, your success will be judged by the ongoing guest take up of the Me&U system at HSW and the sales the platform delivers to the business.

Why Work for Us?

• Development opportunities/career pathways
• 50% team discount precinct wide
• Wellbeing initiatives including team yoga, run club, mindfulness sessions and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service

What we’re looking for:

As a Product Category Specialist, you will play a crucial role in growing and developing category strategies to achieve sales and profit targets.  You will collaborate with Venue Managers and cross-functional teams, analyse market trends, and optimise the product offerings to understand and enhance guest experiences to maximise revenue and profit. 

Key Responsibilities:

• Develop category strategies and plans to achieve defined sales and profit targets
• Conduct thorough research on consumer trends, competitor products, and pricing to identify opportunities and inform decision-making
• Work closely with the marketing team to create and execute promotional plans that drive category sales and enhance brand visibility
• Utilise sales data analysis to identify opportunities for improvement and make data-driven recommendations
• Build and maintain strategic relationships with Venue Managers to understand their needs to improve trends and maximise revenue and profit
• Support the strategic planning, development, and execution of product categories across various business entities within the organization
• Collaborate with the Supply Chain Manager to negotiate favourable pricing and contracts, ensuring optimal product availability
• Have a solid understanding of technology and be comfortable using various tech tools

Experience:

• Proven experience in product growth and analysis 
• Strong analytical skills including the ability to distil, synthesize and draw conclusions on large amounts of data
• Excellent communication and interpersonal skills, with a demonstrated ability to work collaboratively in a team environment
• A passion for hospitality and a keen understanding of customer needs

• Excellent attention to detail and follow through
• Ability to work within strict time frames and deadlines
• Strong organisational, multi-tasking and communication skills
• Proficient in MS Office with an emphasis on MS Excel and experience with data analysis tools
• Demonstrated ability to work collaboratively with stakeholders and peers
• Me&U experience highly regarded

This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!