People and Culture Officer

Job No: JBC1073413
Location: Richmond

The People and Culture Officer assists in ensuring that all aspects of employee operations run smoothly and are implemented efficiently across the organisation. The People and Culture Officer assists with recruitment, staff training, compliance, performance management, auditing and general HR related administration tasks. 

Core Responsibilities:

  • Complete Human Resource administrative tasks where instructed 
  • Recruit, screen and induct staff, completing the end to end on boarding process for new staff 
  • Effectively organise and manage staff training requirements and compliance
  • Assist with general office tasks as required, answering phones and providing customer service
  • Maintain a consistently positive culture 
  • Provide support and advice to staff with the direction of management
  • Ensure staff service requirements are maintained and kept compliant 

Key Accountabilities:

  • During the recruitment process, assist with the maintenance of applications, database management, organise skills assessments, schedule required training and ensure all successful candidates documents are compliant before commencing
  • Ensure staff are trained in accordance with external agency and government body policies, procedures and legal requirements
  • Identify training gaps and ensure these gaps are closed both with staff internally and for personal professional development
  • Effectively manage communication with management and staff and all other key stakeholders 
  • Ensure that all responsible steps are taken to protect personal safety at work and avoid adversely affecting the health or safety of any other person in the workplace in accordance with requirements under the Work Health and Safety legislation
  • Participate in activities aimed at the continuous improvement of business policies and procedures
  • Regularly audit First Aid Kits and expiring documents (including Licences, Registrations and Vaccinations) 
  • Monitor, follow up and update LMS requirements for new and existing staff
  • Comply with Just Better Care’s Vision, Values and Purpose
  • Ensure that all documentation is completed in an efficient and timely manner
  • Apply and uphold the principles of equity and anti-discrimination within the workplace and adhere to organisational and legislative Health, Safety and Environment requirements
  • Comply with Just Better Care’s Staff Handbook, including relevant policies and procedures

Essential Requirements

  • Qualifications or relevant experience within a similar role
  • Tact and discretion when dealing with people and confidential information
  • Experience in efficiently maintaining and updating records in an organisations’ data management system
  • High level administrative and organisational skills
  • Demonstrated ability to contribute positively to the team
  • High level of written and verbal communication skills
  • Current and clear Criminal Record Check and Working with Children check
  • Current drivers’ licence and own vehicle


  • Previous experience in the health/aged care, non for profit or community services sector
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