Support Services Officer
Job No:
JBC202508553
Location:
Horsham
FULL TIME
Just Better Care is a leading provider of in-home lifestyle and social support services in Australia for older adults, people with disabilities, and others seeking personalised care and support to live independently in their own homes and stay connected to their local community.
We’re seeking a detail‑oriented and proactive Support Services Officer to join our Service Delivery team. In this role, you’ll provide essential administrative, scheduling, coordination and operational support that enables frontline staff to provide consistent, person centred services to individuals in the attainment of their goals.
What you'll do:
- Maintain accurate client records
- Assist with scheduling, shift changes and service bookings
- Respond to client and worker enquiries
- Prepare documents, service agreements and reports
- Contribute to smooth day to day service operations
What you'll bring:
- Strong administration and organisational skills
- Excellent communication and customer service
- Ability to follow procedures, policies and processes and maintain accuracy
- Confidence using client management or rostering systems
- Experience in community services, disability or aged care (desirable)
What you will need:
- NDIS Worker Screening Clearance
- Working With Children Check
- First Aid and CPR
- Drivers Licence
If you are passionate about supporting high quality service and enjoy working in a fast paced, people focused environment, we'd love to hear from you.
https://applynow.net.au/jobs/JBC202508553Applications must address the key selection criteria which is detailed in the Position Description
Applications close Sunday 10th May 2026
Further information about this role is outlined in the Position Description. Please contact Just Better Care Western Victoria on 03 5381 1432 or email hr.wv@justbettercare.com to request a copy, or
Click on Position Description below to view the position description
Just Better Care reserve the right to interview and appoint prior to application closing date. Applications closing date may be extended beyond advertised closing date.
What We Offer
Flexible work hours
Work the hours that suit you, so you can easily juggle life's other commitments.
Work close to home
Work local, and assist people in and around your own community.
Training
Grow your knowledge and skills with our training programs and online Learning Management System.
Employee Assistance Program
If you ever need additional counselling or support, we're always here to help.
Weekly Pay
Stay on top of your cash flow and your everyday expenses with weekly pay.
Recognition Programs
We have local and national program in place to reward and recognise our team members.
