Casual Customer Service Officer - Manning Regional Art Gallery

Are you looking for the right career and lifestyle move?  Do you want to make an impact on the future of the community you live in?  Here's your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast. 

The role

We are seeking an experienced Customer Service Officer to join our team at the Manning Regional Art Gallery. This is a casual position and will be responsible for delivering friendly, professional customer service to gallery visitors and supporting gallery operations, including exhibition installations, data entry, and events supervision.

Strong communication skills and the ability to mange customer interactions face-to-face, by phone, and electronically is essential to this role. You will be enthusiastic in delivering frontline services across our diverse customer base and will actively promote Council's brand and values to our community. .

What you'll bring

• Demonstrated ability to provide exceptional customer service in a busy work environment.
• A genuine interest in art and cultural activities in the local community.
• Strong problem solving skills and an interest in learning new skills.
• Experience in cash handling.
• Confidence in navigating a range of software and systems.

Remuneration: $29.68 per hour plus 25% casual loading. 

Location: This position will be based at the Manning Regional Art Gallery, 12 Macquarie Street, Taree NSW 2430.

Tenure: Casual.

Closing date: Friday 5 April 2024 at 11.30 pm.

Want to know more?

Please review the position description in PDF or Word formats.

For questions relating to the position requirements please contact Rachel Piercy, Gallery Director who is the hiring manager for this role. Rachel can be reached on (02) 7955 7865 or rachel.piercy@midcoast.nsw.gov.au.

For enquiries regarding the application process please contact Josie Reardon, Talent Acquisition Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at josie.reardon@midcoast.nsw.gov.au.

How to apply: 

• When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
• Please avoid using AI to generate responses to answer the questions in your application.
• You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
• Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
• We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do.  We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value. 

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.