NDIS Support Coordinator

Location: Newman

Employment Type: Permanent 

Category: Full Time

Remuneration: $83,964 to $93,092.43 per annum + superannuation + salary sacrifice

Commencement Date: ASAP

Position Overview

The NDIS Support Coordinator directly reports to and is accountable to the Director of Community Health and is responsible for supporting the National Disability Insurance Scheme (NDIS) by coordinating activities that support participants to:

• Achieve goals in line with their NDIS Plan; 
• Coordinate and book their NDIS supports; 
• Answer any questions about the NDIS and their Plan; Build their ability, confidence and skills to use their NDIS Plan, including identifying, planning and advocating for services they need and making NDIS service agreements;
• Access mainstream and community services; and 
• Build their capacity generally in day-to-day life. 

This role requires an understanding of the competitive market environment where customer satisfaction with service quality and outcomes is essential for customer retention and attraction, and business sustainability. 

To view the full Position Description and Selection Criteria Click Here or visit http://www.puntukurnu.com.au/

About You

To be considered you will meet the following criteria:

• Tertiary qualifications in Social Work, Psychology, Occupational Therapist and/or a minimum Certificate IV in Disability Services or similar and/or equivalent knowledge and experience within the sector. 
• Knowledge and experience of the NDIS Support Coordination function and why it is important in building a Participant’s capacity and to the overall success of the NDIS.
• Demonstrated understanding of the application of National Standards for Disability Services (Rights, Participation and Inclusion, Individual Outcomes, Feedback and Complaints, Service Access and Service Management).
• Relevant understanding of co-morbidities faced by the general population in the Pilbara and the Western Desert.
• Knowledge of relevant service providers across mainstream and other community service sectors, including mental health and disability providers. 
• Demonstrated understanding of episodic nature of mental illness and its impact upon a person’s capabilities 

You will also ideally:

• Identify as Aboriginal and/or Torres Strait Islander and be acknowledged as such by your community.
• Have experience establishing NDIS in Aboriginal Medical Service or equivalent.
• Have experience in human services – disability, mental health, housing or experience in another relevant sector.

About the Benefits

While you will face diverse new challenges in the role, you will also enjoy an attractive remuneration package including a base salary of $83,964 to $93,092.43 per annum plus superannuation. You'll also gain access to generous salary packaging options, which will greatly increase your take home pay.

In addition, you will have access to a number of fantastic benefits including:

• 5 weeks’ annual leave + 17.5% leave loading
• Support to further invest in your career 
• Employee Assistance Program
• Retention Initiatives in accordance with the PAMS Employee Remuneration Policy

About the Organisation

With an administrative hub based in Newman, in the Pilbara region of Western Australia, The Puntukurnu Aboriginal Medical Service (PAMS) provides holistic primary health care to the individuals and families within Newman and the remote communities of Jigalong, Parnngurr, Punmu and Kunawarritji.

PAMS has over 700 registered clients, with most being Martu. Services offered include health education and promotion programs and initiatives, as well as the monitoring and management of ongoing health issues such as diabetes, hypertension, ante-natal & post-natal care and child health

Application process

How to apply

Please ensure you review the attached Job Description Form (JDF) for further information about the requirements of the position. 

We require you to submit:

1. A current comprehensive CV that clearly outlines the skills and experience you have gained to make you suitable for this position.
2. Please include the contact details of two recent referees, with at least one being your current or recent direct supervisor.

Please note there is no closing date for this advertisement. Applications will be assessed as received and interviews scheduled accordingly. PAMS reserves the right to withdraw this advertisement without further notice, therefore we encourage interested candidates to submit their application without delay.

The position involves working within a multicultural organisation where the majority of staff, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.

In addition to the above skills and experience, the successful candidate will require an unrestricted WA “C” Class Driver’s Licence, be required to submit a National Police Clearance (dated within 3 months) and a Working With Children Check (where applicable) prior to appointment.

For further information about this position please call Aimable Ndayizeye, Director of Community Health Programs on (08) 9177 8307. 

As per section 51 of the Equal Opportunity Act 1984 (WA) PAMS actively seeks to increase the diversity of our workforce to better meet the differing needs of our clients and stakeholders and to improve equal opportunity outcomes for our employees.