Rostering Officer
Job No:
SCS10131402
Location:
Darwin
$73k - $79k + super + salary packaging
About Somerville Community Services
Somerville is a for-purpose, community based organisation in the Northern Territory providing high quality services to support people with disabilities, their families and carers. We are a specialist disability service organisation known for our high-quality care that has been supporting Territorians for over 50 years. Our services and support make a difference to Territorians by helping them to live the life they want to live.
We are looking for a highly motivated and enthusiastic person with a ‘can do’ attitude to join our family friendly, vibrant and dynamic team.
About the role
We’re looking for a proactive and organised Rostering Officer to join our team and help ensure consistent, high-quality support for people with disability across Somerville’s services.
This is a full-time position, working Monday to Friday during standard business hours. You’ll be responsible for coordinating staffing coverage across multiple sites and regions, managing both planned and unplanned shift vacancies in a fast-paced, 24/7 service environment. You’ll play a key part in maintaining person-centred, compliant, and efficient rosters that support continuity of care and strong working relationships between staff and participants.
From filling last-minute absences and managing the shift bidding process, to updating rosters in real time and liaising with stakeholders across the organisation, this role is central to making sure the right people are in the right place at the right time.
This is a great opportunity for someone who thrives under pressure, communicates clearly, and enjoys problem-solving in a dynamic and supportive team environment.
Essential criteria
- Experience coordinating rosters or shift coverage in a fast-paced environment, with the ability to arrange cover efficiently, including at short notice.
- Understanding of Awards and Enterprise Agreements, with the ability to apply these in a practical, compliance-focused way.
- Strong organisational skills, with attention to detail and accurate data entry and record-keeping.
- Ability to stay calm under pressure and respond to urgent staffing needs with a positive, solutions-focused attitude.
- Confident communication and interpersonal skills, with the ability to build strong working relationships.
- A sound understanding of privacy and confidentiality when managing personal staff and participant information.
- Confidence using rostering systems and Microsoft 365, with the ability to learn new systems quickly.
You will also need to hold (or have the ability to obtain) a current Ochre Card, Criminal History Check, NDIS Worker Screening Clearance, COVID-19 and Influenza vaccinations, evidence of Australian work rights, and an NT Drivers Licence.
Highly desirable
- Experience in the disability or healthcare sector, with a general understanding of the NDIS and Practice Standards
- Knowledge of the SCHADS Award in a rostering context.
- Cultural awareness and the ability to work effectively in a diverse environment
Culture and benefits
- 5 weeks annual leave
- Salary packaging benefits to receive up to $15,900 of your salary tax-free
- Paid parental leave
- A focus on employee well-being, with regular supervision opportunities
- Access to training and professional development opportunities
- An Employee Assistance Program offering free and confidential counselling and support
How to apply
If you are interested in this opportunity, please provide a cover letter addressing the role requirements, and submit your resume.
Please refer to the full position description for a complete list of essential and desirable criteria.
For any enquiries, please contact the HR team - 08 8920 4100
Please note, applications will be reviewed and shortlisted on application, please do not wait to apply.
Somerville is an equal opportunity employer providing a smoke free environment and is committed to the safety and wellbeing of vulnerable people. Aboriginal & Torres Strait Islander candidates are encouraged to apply.
No recruitment agencies please.